Bilingual CSR- Sales Assistant

Posted 17 Days Ago
Be an Early Applicant
Atlanta, GA, USA
In-Office
Entry level
Food • Logistics
The Role
Supports account executives and customers throughout the order and supply chain process. Responsibilities include managing customer records, coordinating orders and deliveries, resolving pricing and promotional discrepancies, handling data entry, preparing sales reports, arranging meetings and travel, and addressing customer inquiries. The role requires Microsoft Office proficiency, communication skills, basic sales and customer service knowledge, and 10–30% travel availability.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Essential duties and Responsibilities:
The role will be exposed and impact the complete supply chain process with our customers:
•    Improves customer service experience, engages customers and facilitates organic growth
•    Keeps accurate records and documents customer service actions and discussions
•    Coordinates travel arrangements, meetings, conferences, and events
•    Assist Account Executive with account management
•    Perform data entry when orders are completed or changed
•    Resolves promotional allowances, rebates, and pricing discrepancies
•    Contacts customers directly when necessary
•    Assists customers with existing and new orders, account statuses and relevant problems
•    Collaborates with internal departments for order coordination and delivery
•    Provides any necessary data or reports to the sales team
•    Other duties as assigned
Qualifications and Requirements:
•    High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
•    Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook 
•    Basic understanding of sales principles and customer service practices
•    Solid communication and interpersonal skills
•    Bilingual: English and Spanish required
•    Ability to travel: 10–30%
Benefits you will enjoy: 
•    Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan. 
•    401K savings Plan
•    Paid Holidays
•    Personal Time off 
•    Employee Discounts
Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Skills Required

  • High school diploma or GED
  • Bachelor's degree in Marketing or a related field
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Bilingual English and Spanish proficiency
  • Ability to travel 10–30%
  • Eligibility to work in the United States
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The Company
HQ: Coral Gables, FL
1,757 Employees
Year Founded: 1967

What We Do

Quirch Foods is a food distribution company that imports, exports, and wholesales protein and Hispanic food products for independent and chain supermarkets, foodservice distributors, processors, manufacturers, cruise lines, restaurants, and international customers. The company operates across the United States, Latin America, the Caribbean, and Puerto Rico, while also providing proprietary brands, domestic and international logistics, cold-chain services, marketing support, and technology solutions.

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