Cross Product Change Services -Manual Testing Associate

Job Description
Join J.P. Morgan Securities Services and be part of a team that drives innovation and transformation across the investment lifecycle. As a global leader, we deliver comprehensive solutions to institutional investors, empowering them to succeed today and in the future. Our services span custody, fund accounting, administration, middle office, foreign exchange, liquidity management, securities financing, collateral management, data solutions, and regulatory insights. You'll collaborate with talented professionals across 10 global locations, shaping the future of financial services. Discover your potential and make a meaningful impact in a dynamic, fast-paced environment.
Job Summary
As an Associate II in Securities Services Operations Transformation - Cross Product Change Services, you will play a pivotal role in delivering business testing analysis for cross-functional projects. You will support transformational global initiatives and contribute to the strategic rollout of automated testing solutions. Working within a collaborative team, you will engage with stakeholders across Operations, Product, and Technology. Your expertise will help drive process improvements and ensure high-quality delivery. This is an opportunity to develop your skills and advance your career in a world-class organization.
Job Responsibilities

• Deliver precise testing estimates during daily scrum meetings to optimize test planning.
• Document and execute test scenarios, writing scripts using Business Driven Development.
• Record and evidence testing results in the JIRA tool for transparency and traceability.
• Utilize test automation tools to enable efficient end-to-end test execution.
• Partner closely with Operations, Product, and Technology groups to ensure alignment.
• Identify opportunities to accelerate and synergize testing processes for assigned projects.
• Syndicate information to team members for validation prior to implementation.
• Monitor and report testing defects, managing the re-testing process effectively.
• Validate and present test results for internal sign-off and stakeholder review.
• Deputize for the Test Manager in project calls and communications as needed.
• Engage actively in internal and cross-team initiatives to improve efficiency and quality.

Required Qualifications, Capabilities and Skills

• Demonstrate extensive experience in functional and regression testing within financial services.
• Apply proficiency in Agile project delivery and adapt to evolving methodologies.
• Define requirements, document user stories, and execute test scripts with accuracy.
• Solve complex problems and provide timely, structured solutions.
• Focus on detail to prevent errors and identify improvement opportunities.
• Develop and analyze metrics to ensure testing aligns with project objectives.
• Report program insights using systemic, data-driven approaches.
• Communicate clearly with team members and stakeholders.
• Contribute actively to program updates and team meetings.
• Raise concerns confidently and support resolution efforts.
• Manage change effectively and adapt to dynamic environments.

Preferred Qualifications, Capabilities and Skills

• Utilize Microsoft Word, Excel, and PowerPoint proficiently.
• Apply knowledge of Tableau, Alteryx, QlikView, and Xceptor.
• Conduct bi-weekly forums with stakeholders to ensure alignment and gather feedback.
• Hold a Bachelor's degree with relevant experience.
• Possess Project or Agile methodology qualification.
• Demonstrate experience in global custody business.
• Exhibit leadership in cross-functional project environments.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.