CRO Project Manager-Brazil

CRO Project Manager  
• Job title: CRO Project Manager (PM) 
• Hours: Required availability 8AM–5PM ET 

We are seeking a highly organized, proactive Project Manager to join our full-service CRO agency. As 
a CRO PM, you'll keep our clients' testing programs running smoothly from start to finish — owning 
timelines, dev tickets, implementations, and day-to-day client follow-through. 
This role is ideal for someone who thrives on structure, loves keeping projects moving, and owns 
details big and small. You'll partner with your CRO Lead, who owns strategy and client 
presentations, and with our analytics team, designers, developers, and QA to make sure every test 
and implementation ships on time and at high quality. 

ResponsibilitiesProject & task management 
• Keep client trackers, dashboards, and Wrike projects up to date, with every tracker current 
before each client call. 
• Check client dashboards and active tickets daily so every project has the correct status, is on 
track for that month, and Back of House has a clear path. 
• Make sure all action items are completed between calls and every deliverable is clearly 
assigned and on schedule. 
• Close out winning tests: personalization, tracker updates, and implementation 
documentation. 
• Monitor client implementations and prepare the implementation slide for each call. 
• Incorporate automated workflows and processes to execute job duties quickly and 
efficiently. 
Dev, QA & test execution 
• Submit dev tickets for approved tests and implementations, making sure each ticket reflects 
the latest updates and Back of House has what they need. 
• Do a final review of developer tickets before they move forward. 
• Keep all dev tickets on schedule: attend dev standups, set up scoping calls ahead of time, 
respond in tickets, and advocate for client work on dev calls. 
• Review tests when ready, before they go to the client (with your Lead, depending on the 
client), including live QA across devices. 
• Share preview links, manage client approvals, and adjust tests based on client feedback. 
• When a live test or personalization breaks, make sure the issue is resolved and fixed quickly. 
• Make minor HTML/CSS edits for quick adjustments. 
Test planning & copy 
• Rework test plans and designs based on client feedback, and communicate changes clearly 
to Back of House. 
• Draft compelling test copy as needed, including headlines and descriptions, following the 
client's brand guidelines and marketing strategy. 
• Partner with the analytics team to make sure event requests and test results are ready on 
schedule. 
• Support the CRO team on other projects and tasks as needed. 
Client communication 
• Monitor client Slack channels and inboxes, and respond to every message within 1 business 
day -even if it's an acknowledgement and a handoff to the right team member. 
• Assemble call decks and agendas for your Lead to review. 
• Support your Lead on client calls and make sure next steps are clearly documented. 

Skills & abilities • Extremely detail-oriented, with strong organizational and time management skills. 
• Excellent communicator — clear, professional, and client-centered. 
• Self-directed and proactive; takes ownership of tasks without close supervision. 
• Comfortable pushing work forward with developers and escalating blockers early. 
• Tech-savvy and quick to learn new tools; basic HTML/CSS a plus. 
• Familiarity with GA4, Wrike, Slack, Shopify, Figma, and common testing tools (Monetate, 
Convert, VWO, etc.) preferred but not required.

Education & professional experience 
• Experience in project management, account management, or digital marketing operations. 
• Proven experience managing multiple clients or projects at once in a fast-paced 
environment. 
• Strong written and verbal communication skills; comfortable joining client calls and driving 
next steps to completion. 
• Experience coordinating with developers and designers, including managing tickets through 
a dev workflow. 
• E-commerce experience preferred. 
• Previous CRO, A/B testing, web analytics, or web project management experience is a plus 
but not required.