Lisle, IL (On-site) | Full-time
We’re looking for a CRM Solutions Lead who thinks beyond tools — someone who can design and evolve enterprise CRM systems across platforms.
This role is for a systems thinker with experience in platforms like Salesforce, SAP, Microsoft Dynamics, Oracle CRM, or similar — and an interest in expanding into SAP Sales Cloud / Service Cloud.
What you’ll do
- Lead solution design for enterprise CRM implementations (Sales, Service, Customer Experience)
- Translate business needs into scalable system architecture and data flows
- Define integration approaches (ERP, eCommerce, data platforms, middleware, APIs)
- Drive CRM transformation initiatives across multiple systems and stakeholders
- Facilitate workshops with business and technical teams to shape solutions
- Contribute to architecture decisions, trade-offs, and system design standards
- Guide implementation teams and ensure alignment with long-term architecture
- Mentor team members and help build internal CRM and SAP Cloud capabilities
- Experience with enterprise CRM platforms:
- Salesforce (Sales Cloud / Service Cloud)
- SAP (CRM, S/4, Sales/Service Cloud)
- Microsoft Dynamics 365
- Oracle CX or similar
- Strong understanding of:
- CRM processes (Sales, Service, Customer Lifecycle)
- System integrations (APIs, middleware, data sync)
- Enterprise system design/architecture thinking
- Experience working in:
- consulting
- system implementation
- or complex cross-functional environments
- Ability to lead discussions around:
- solution design
- architecture decisions
- system trade-offs
- Strong stakeholder management and communication skills
You do NOT need prior SAP Sales/Service Cloud experience.
If you’ve worked with Salesforce, Dynamics, Oracle, or other CRM platforms and understand how to design systems, we’ll support your transition into SAP.
Nice to have- Experience leading CRM implementations as:
- Solution Architect
- CRM Lead
- Senior Consultant
- Exposure to:
- ERP integrations (SAP, Oracle, etc.)
- Customer data platforms/data lakes
- eCommerce / CPQ / Order-to-Cash flows
- Background in CRM transformation or migration projects
- Based in Lisle, IL (on-site)
- Occasional travel depending on project needs
- Work on high-impact CRM transformation programs
- Grow into a Solution Architect / Architecture Lead role
- Expand into SAP Cloud ecosystem with real project exposure
- Influence how enterprise CRM systems are designed — not just implemented
#CRMArchitect #CRMSolutionsLead #SolutionArchitect #SalesforceArchitect #Dynamics365Architect #SAPCRM #SAPSalesCloud #SAPServiceCloud #CRMIntegration #EnterpriseArchitecture #CustomerExperience #CX #ERPIntegration #API #Middleware #DigitalTransformation
Skills Required
- Experience with Salesforce, SAP, Microsoft Dynamics, Oracle CX
- Strong understanding of CRM processes and system integrations
- Experience in consulting or complex cross-functional environments
What We Do
ASAR is one of the fastest growing and most reputable SAP Gold Certified Partners in America. We are exclusively focused on creating Customer Experience Solutions using #SAP #CX or C/4HANA portfolio of solutions. Decrease Cost. Increase Revenue. How? By automating your B2B processes and eliminating errors. Plus, make your inventory for partners and customers fast and easy to access. The faster people can order, the faster your business can profit! We take pride in helping businesses transform using SAP C/4HANA Portfolio (Cloud for Customer, Sales Cloud, Service Cloud, Commerce, Marketing Cloud, Customer Data Cloud) of Solutions. Our team members have evolved from an implementation consultancy mindset into a solution provider that meets all the Business Consulting, Solutions Implementation and Applications Management needs for large and medium size organizations. Flexible engagement model, performance guarantee and fixed fee deliverables are some of our unique offerings.
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