We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.What the Role Entails
About Us
The Tencent Games Global CRM team provides CRM solutions to support game publishing and operations. Our mission is to engage players and drive game revenue in the gaming industry through multiple marketing channels.
Job Responsibilities
• Conduct market research to understand CRM system structures and trends within the industry. Leverage the unique characteristics of the gaming industry to assist in planning and developing new features for the overseas gaming CRM platform.
• Support the creation of product requirement documents and user stories, organize product roadmaps, and collaborate with R&D and testing teams to implement the products.
• Collaborate with product operations, data analysis, and data science teams to identify business service cases and transform data-driven insights into product features.
• Understand the overseas game publishing and operational processes, gather insights from business feedback, analyze data, and propose optimization suggestions for the product.
• This position is open to students pursuing a master’s or above degree (no specific major required; marketing, computer science, or related fields preferred) and graduating between January 2025 and December 2026.
• Strong interest in the gaming industry, with an understanding of player behavior and market trends.
• Fluent in English, capable of using it as a working language.
• Proficiency in product prototype design tools; data analysis skills are a plus.
• Excellent communication skills and a team-oriented mindset.
#LI-RL1
Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Top Skills
What We Do
Tencent uses technology to enrich the lives of Internet users.
Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks.
Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China.
Our financial technology and business services support our partners' business growth and assist their digital upgrade.
We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry.
Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
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