CRM Process Manager

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Curitiba, Paraná
In-Office
Industrial • Manufacturing
The Role
Company Description

The NETZSCH Group is a German family-owned company, the world's leading supplier of machinery and equipment, with production, sales and service units all over the world, subsidiaries in 36 countries and headquarters in Selb, Germany.

Job Description

We are looking for a motivated and solution-oriented CRM Administrator to join our dynamic team in Germany. In this role, you will take ownership of the administration, monitoring, and continuous improvement of our Microsoft Dynamics 365 CRM environment. You'll play a crucial part in supporting users, managing changes, and driving automation and data insights that enhance company-wide efficiency.

Qualifications

Your Responsibilities:

  • Administration and Monitoring: As part of our CRM team, you will be responsible for the administration and monitoring of our Microsoft Dynamics 365 CRM environment, ensuring everything runs smoothly.
  • User Support: You will be the main contact person for our users and assist with technical questions.
  • Change Management: You will expand and optimize the Dynamics 365 standard modules through tailored adjustments and develop solutions that meet the specific requirements of our company. This includes conducting tests and documenting all changes in detail and comprehensively.
  • Power Automate: You will develop and implement Power Automate flows to automate business processes, tailored to the specific Dynamics 365 CRM processes, contributing to continuous optimization and efficiency improvements.
  • Power BI Reports: You will serve as the key contact for our Power BI development team and provide support in utilizing Dynamics 365 CRM data in Power BI to create impactful dashboards and reports that enable informed, data-driven decisions and enhance company performance.

What Sets You Apart:

  • Successfully completed IT training or comparable qualifications
  • Programming languages such as HTML, .NET, Java are advantageous
  • CRM experience is helpful
  • Analytical and solution-oriented thinking
  • Willingness to learn and ability to work in a team

Additional Information

BENEFITS

✨ Equipamentos

✨ Plano de Saúde

✨ Plano Odontológico

✨ Voucher Refeição

✨ NETZSCH Academy

✨ OpenEnglish

✨ GoGood

✨ PPR anual

✨ Quinquênio

 

📍 Contração CLT

🏡 Atuação híbrida em Curitiba, Florianópolis ou Pomerode

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The Company
Bavaria
778 Employees
Year Founded: 1873

What We Do

We are a mid-sized, family-owned German company engaging in the manufacture of machinery and instrumentation with worldwide production, sales, and service branches. Without losing view of our regional roots, we strive for global market penetration. Regionality and globality are not mutually exclusive terms in our world.

Our business units stand for individual solutions at the highest level. More than 4,000 employees in 36 countries and a worldwide sales and service network ensure customer proximity and competent service.

At the same time, our performance standards are high. We promise our customers Proven Excellence - outstanding performance in all areas. We have been proving that we can do this time and again since 1873.

The NETZSCH Group consists of three Business Units under the umbrella of the Erich NETZSCH GmbH & Co. Holding KG:

Pumps & Systems
Always the right positive displacement pump for your application.

Grinding & Dispersing
Comprehensive machine program for wet and dry grinding as well as mixing, dispersing, homogenizing and classifying.

Analyzing & Testing
Thermal analysis instruments, instruments for the determination of thermophysical properties and fire testers.

Imprint: https://www.netzsch.com/en/meta-nav/imprint
Privacy Policy Social Media: https://www.netzsch.com/en/meta-nav/data-protection-policy

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