WebBee eSolutions Private Limited Jobs

CRM Marketing Operations Executive

WebBee eSolutions Private Limited

CRM Marketing Operations Executive

Posted 24 Days Ago

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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND

In-Office

Entry level

eCommerce • Software • Automation

The Role

Owns Zoho CRM accuracy, pipeline hygiene, customer lifecycle workflows, newsletters, campaign segmentation, quotations, dashboards, forecasting, and management reporting. Identifies automation opportunities, documents SOPs, and coordinates CRM and marketing operations across Sales, Marketing, Customer Success, Finance, and Product.

Summary Generated by Built In

Role Summary

You will own Zoho CRM accuracy, marketing operations, customer lifecycle workflows, newsletters, estimates, dashboards and reporting. This is an operations role focused on process excellence rather than direct selling.

Key Responsibilities

• Own and maintain Zoho CRM with >99% data accuracy.

• Manage inbound, outbound and upsell/cross-sell pipelines.

• Maintain pipeline hygiene and follow up internally on stalled deals.

• Manage Zoho Campaigns and customer newsletters.

• Segment mailing lists and monitor campaign performance.

• Prepare and send quotations/estimates through CRM.

• Maintain reports, dashboards and forecasting.

• Identify automation opportunities and document SOPs.

• Coordinate with Sales, Marketing, Customer Success, Finance and Product.

RequirementsSkills

• Zoho CRM (preferred)

• Zoho Campaigns

• CRM administration

• Excel/Google Sheets

• Reporting & dashboards

• Business communication

• Process documentation

• Analytical mindset

• Attention to detail

• SaaS experience preferred

Success in First 90 Days

• CRM accuracy above 99%

• Reliable dashboards

• Weekly newsletters executed on time

• Standardized CRM processes

• Management reporting established

• Automation opportunities identified

Skills Required

Zoho CRM
Zoho Campaigns
CRM administration
Excel or Google Sheets
Reporting and dashboards
Business communication
Process documentation
Analytical mindset
Attention to detail
SaaS experience

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The Company

84 Employees

Year Founded: 2005

What We Do

WebBee Global is a SaaS-based e-commerce integration and ERP solutions provider. Its software connects online sales channels and marketplaces with fulfillment networks such as Amazon MCF and 3PLs, automating order management, inventory synchronization, fulfillment, and shipping updates. The company also supports NetSuite ERP integrations with major commerce platforms, helping B2B and B2C brands build connected, scalable, and efficient multichannel e-commerce operations.