CRM Manager

Posted Yesterday
Be an Early Applicant
8 Locations
Remote
Junior
Healthtech • Information Technology • Software
The Role
Support execution of remarketing and lifecycle campaigns to drive first-subscription conversion. Build and QA automated journeys, assist with segmentation and content briefs, run simple A/B tests, collect and report campaign data, and collaborate cross-functionally to optimize CRM performance.
Summary Generated by Built In
Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.

What We're Looking For

We are seeking a motivated and detail-oriented CRM Manager to support our lead remarketing and automated communication programs. Working closely with senior members of the CRM team, this role will help drive first subscription conversion by supporting the execution of lifecycle campaigns, assisting with lead journey mapping, and contributing to a culture of testing and continuous improvement.

Key Responsibilities:

Lifecycle Strategy & Execution

  • Support the CRM Acquisition Lead in executing the remarketing strategy for non-converted leads, helping monitor performance against first subscription targets.

  • Assist in building and maintaining automated journeys, including segmentation set-up, QA, and basic troubleshooting, under guidance.

  • Learn how messaging and lifecycle content align to customer behaviour and journey context, contributing observations to team discussions.

Campaign Development, Content & Personalisation

  • Help execute personalised campaigns that communicate the value proposition, working from established messaging frameworks.

  • Support the Content Lead by drafting simple briefs and helping coordinate copy and creative requests.

  • Assist with tailoring messaging for different segments and funnel stages, learning how tone and positioning shift across audiences.

  • Support QA of content and creative to help ensure consistency across touchpoints.

Testing, Optimisation & Analytics

  • Participate in setting up simple A/B tests against a pre-defined framework, assist in collecting and organising campaign data, supporting reporting for the wider team.

  • Help document learnings from tests and campaigns, building an understanding of what drives performance.

Cross-Functional Collaboration

  • Support the CRM team in day-to-day coordination with monetization, Performance Marketing, Product, and Analytics.

  • Build working relationships with the Lifecycle Content Lead and other cross-functional partners.

  • Help ensure cross-channel consistency across lifecycle campaigns, paywall experiences, and in-app messaging.

The ideal profile
  • 1+ years' experience in CRM, lifecycle marketing, marketing automation, or related field

  • Some exposure to email/push tools (Reteno, Braze, or similar)

  • Basic understanding of CRM/lifecycle tech stack; comfortable learning new systems

  • Able to assist with data collection and basic reporting

  • Awareness of email deliverability basics, with interest in deepening this knowledge

  • Organised, with growing proficiency in JIRA, Asana, Confluence, Notion, or Slack

  • Strong written communication; developing presentation/storytelling skills

  • Willing to learn segmentation, event logic, and trigger mapping

  • Comfortable managing multiple tasks in a fast-paced, team-supported environment

Hiring Journey

⭕️ Recruiter call --> ⭕️ Hiring Manager Chat --> ⭕️ Competency Interview

 

Check out some of our products

Muscle Booster — https://musclebooster.fitness/

Yoga-Go — https://yoga-go.io/

WalkFit - http://walkfit.pro

Skills Required

  • 1+ years experience in CRM, lifecycle marketing, marketing automation, or related field
  • Some exposure to email/push tools (Reteno, Braze, or similar)
  • Basic understanding of CRM/lifecycle tech stack and willingness to learn new systems
  • Ability to assist with data collection and basic reporting
  • Awareness of email deliverability basics and interest in deepening knowledge
  • Organised, with growing proficiency in JIRA, Asana, Confluence, Notion, or Slack
  • Strong written communication and developing presentation/storytelling skills
  • Willingness to learn segmentation, event logic, and trigger mapping
  • Comfortable managing multiple tasks in a fast-paced, team-supported environment
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The Company
HQ: Limassol
726 Employees
Year Founded: 2017

What We Do

Welcome to Welltech – a global IT powerhouse specializing in cutting-edge Health & Fitness mobile applications. With an impressive 200M+ installs, and a suite of 5 revolutionary apps, we have positively impacted millions of users, fostering healthy habits and overall well-being. With a solid six-year presence in the international market, Welltech boasts a dynamic team of over 600 passionate professionals across the globe. Headquarted in Cyprus, our reach extends across us, Ukraine, Poland, the UK, and Spain, bringing together diverse talents and perspectives. From intuitive nutrition trackers to innovative fitness solutions, we're empowering individuals to embark on a transformative journey toward optimal health and happiness. But we don't stop there. At Welltech, we're not just breaking boundaries; we're reshaping the future of nutrition, wellness, mindfulness, and fitness. The exciting part: Our mission goes beyond mere app development. We're building a holistic ecosystem of products designed to seamlessly integrate well-being into every facet of life. Join us at Welltech and be part of a revolution that's redefining what it means to live well in the digital age.

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