CRM Junior Developer Administrator

Bizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we’re looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers.

Bizagi is a global software company born in LATAM with a strong presence in EMEA and growing fast in NAM. Bizagi stands for Business Agility with a clear vision: to be the best process automation company enabling large organizations to change faster.

Because traditional software development and legacy systems can be slow, Bizagi developed an easy-to-use cloud platform for low-code process automation. It helps organizations across industries to launch modern apps that digitize and automate the way the business works. Customers include adidas, DHL and Old Mutual.

What is it like to work at Bizagi?

We are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. You’ll have the chance to work with talented people across the globe – including our world-class leaders. Every Bizagi employee has the chance to make a tangible impact on the company’s success and we believe in having fun along the way. We don’t take ourselves too seriously and we celebrate new ways of thinking. Once you join you will see also that Bizagi embraces diversity, equality, inclusion, and mutual respect.

Importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. Our values are to be innovative, collaborative, and responsive. We believe in being accountable for responsibilities and working towards outcomes, not hours in the office or ‘online’.

Come join us and find out what the best work of your career could look like here at Bizagi!

What We Are Seeking 

We are seeking a motivated individual eager to learn and grow, with experience or interest in Microsoft Dynamics CRM. This role involves assisting with the administration and basic maintenance of the system to help ensure its smooth operation. As a CRM Junior Developer Administrator, you will support the team by handling simple configurations and providing user support to enhance the daily use of the tool.

Key Tasks & Accountabilities 

• Assisting with the administration and upkeep of the Dynamics CRM platform.
• Helping configure and customize the CRM based on business requirements.
• Providing support to end users and helping resolve incidents.
• Generating reports and performing basic analyses using built-in tools.
• Collaborating with different departments to enhance CRM management.
• Supporting the implementation of automated processes to improve operations.
• Documenting changes, configurations, and best practices within the CRM.
• Escalating more complex issues to senior team members or external solution providers.

Skills 

• Provide efficient and clear support to end users.
• Basic knowledge of Dynamics CRM configurations and customization.
• Ability to resolve common issues promptly.
• Competence in generating basic reports.
• Good organization skills for documenting processes and configurations.

Knowledge

• Microsoft Dynamics CRM – mandatory.
• Experience with Power Portal – mandatory.
• Experience with Power Automate.
• Basic knowledge of Power BI.
• Basic development knowledge in JavaScript and C#.

 Academic and professional qualifications 

• Bachelor’s degree in science, technology, engineering or mathematics.

Experience 

• 1or 2 years working with CRM DYNAMICS

Languages 

• Intermediate or advanced English level will be considered a plus.