Customer Relations Manager/Teller (CRM):
As our Customer Relations Manager/Teller, you will play a pivotal role in our community bank, forging trusted relationships and leaving a lasting positive impact on our customers. Your genuine interest in others and persuasive communication style will enable you to provide exceptional service and cater to their financial needs appropriately. In this fast-paced environment, you'll thrive as you handle a variety of paying and receiving functions while adhering to established guidelines. Join us at FNBC Bank as our Customer Relations Manager/Teller, where your friendly and helpful approach, combined with your commitment to excellence, will contribute to our continued success.
Why you’ll love working with us:
- Competitive salary commensurate with education and experience
- Health, Rx, Vision and Dental insurance
- Life insurance and LTD benefits
- 401k retirement plan with 6% match
- Generous PTO plan
- Paid holidays consistent with the Federal Reserve bank schedule
- Education assistance available
- Discounted memberships to health clubs
What you’ll do as the Customer Relations Manager/Teller (CRM):
- Ability to count money
- Process customer transactions, reconcile an individual teller drawer and internal vault/ITMs daily
- Troubleshoot with customers while providing excellent customer service
- Learn and operate multiple applications for various products and services offered
- Comply with bank operations and security procedures
- Maintain customer and bank confidentiality
Who we are:
FNBC Bank (https://fnbc.us/) is an $800 million-asset community bank headquartered in Ash Flat, AR. Originally chartered in 1912 as the Bank of Ash Flat, FNBC now has 14 offices throughout North Central and Northeast Arkansas, and Southeast Missouri. After more than 100 years in business, FNBC demonstrates that a bank can be much greater than its balance sheet; it can be a powerful catalyst for community and individuals to pursue and achieve their highest aspirations. FNBC’s century-long legacy has been forged through diligence, passion and execution. The result being an organization built by Community Bankers whose values are rooted in dependability, resourcefulness, honesty and integrity. At its century mark, FNBC is passionate about creating value for its customers and its communities. Its culture is strong; its core is vital. It has a bold past and a bright future.
QualificationsWhat you’ll need to be our Customer Relations Manager/Teller (CRM):
- Congenial and cooperative with an efficient and precise work ethic
- An outgoing, socially poised and motivating team builder
- A persuasive extravert with a high attention to detail
- General math skills
- Effective communication skills
- Ability to learn quickly with some training
- Critical thinking and problem-solving skills
Skills Required
- Ability to count money
- Process customer transactions and reconcile teller drawer and internal vault/ITMs daily
- Troubleshoot with customers while providing excellent customer service
- Learn and operate multiple banking applications for products and services
- Comply with bank operations and security procedures
- Maintain customer and bank confidentiality
- Congenial, cooperative, efficient and precise work ethic
- Outgoing, socially poised and team-building interpersonal skills
- General math skills
- Effective communication skills
- Ability to learn quickly with training
- Critical thinking and problem-solving skills
What We Do
FNBC is a 109-year-old independently managed community bank headquartered in Ash Flat, Arkansas. Rooted in dependability, resourcefulness, and integrity, the bank serves as a powerful catalyst for individuals and communities to achieve their highest aspirations. FNBC is dedicated to community-focused banking and was designated as a Community Development Financial Institution (CDFI) to ensure fair access to financial resources for underserved people and communities.
