CRM Dynamics Developer

Job Description:

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Work Location: IOI City, Putrajaya

Work Arrangement: Fully onsite, Monday to Friday (5 days a week)

Overview:
We are seeking a skilled CRM Dynamics Developer to design, develop, and support Microsoft Dynamics 365 solutions. The ideal candidate will have a solid technical foundation in Dynamics CRM (cloud and on-premises), experience in end-user support, and the ability to translate business needs into scalable, high-quality solutions.

Experience Level:

• Experienced: 2–6 years of hands-on experience as a CRM Dynamics Developer, including user support.

• Senior: More than 6 years of experience as a CRM Dynamics Developer, with proven experience supporting end users.

Academic Requirements:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.

Technical Skills:

• Proven expertise in Microsoft Dynamics 365 development and support, with strong focus on cloud versions and understanding of on-premises environments.

• Proficiency in custom development using plugins, workflows, Power Automate, custom entities, and business process flows.

• Good understanding of system configuration, including forms, views, dashboards, and security roles.

• Experience integrating Dynamics CRM with internal and third-party systems via APIs, web services, and data migration tools.

• Strong data management skills (imports, exports, migration, and data integrity).

• Power BI knowledge is an advantage.

• Strong documentation and communication skills.

Key Responsibilities:

• Development: Design, develop, and maintain custom solutions within the Dynamics 365 platform.

• Customization & Configuration: Configure CRM to meet evolving business requirements and optimize user experience.

• Support & Maintenance: Provide technical support for both cloud-based and on-premises Dynamics environments, including troubleshooting user and system issues.

• Integration: Implement integrations between Dynamics CRM and other business systems to streamline processes and improve data flow.

• Data Management: Oversee data migration and ensure accuracy, consistency, and governance.

• Documentation: Create and maintain detailed technical documentation for solutions, configurations, and processes.

• Continuous Improvement: Identify opportunities to optimize CRM performance and enhance business workflows.

Learn more about DXC and what we do: DXC offerings

LinkedIn: https://www.linkedin.com/company/dxctechnology

Instagram: https://www.instagram.com/dxctechnology

Youtube: https://www.youtube.com/DXCTechnology

TikTok: https://www.tiktok.com/@dxc_technology

Website http://www.dxc.com

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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