Design, develop, and implement CRM solutions to meet business and functional requirements.
Customize CRM entities, forms, workflows, plugins, and integrations as needed.
Develop automation processes, reports, and dashboards to improve user efficiency.
Integrate CRM with other enterprise applications and third-party systems.
Maintain data integrity, security, and system performance.
Troubleshoot, debug, and resolve CRM-related issues.
Collaborate with business analysts and stakeholders to gather and refine requirements.
Provide user training, documentation, and technical support.
Stay updated with the latest CRM technologies, tools, and best practices.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience in CRM development and customization.
Strong understanding of CRM architecture, APIs, and data models.
Proficiency in programming languages such as C#, .NET, JavaScript, SQL, or similar (depending on platform).
Experience with CRM integrations (REST/SOAP APIs, middleware tools, etc.).
Solid understanding of software development lifecycle (SDLC) and agile methodologies.
Excellent analytical, problem-solving, and communication skills.
Experience with [specific CRM platform, e.g., Salesforce / Microsoft Dynamics / Zoho / HubSpot].
CRM certification (e.g., Salesforce Developer, Dynamics 365 Developer, etc.).
Knowledge of cloud technologies (Azure, AWS) and CI/CD tools.
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
Gallery
Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
