Aristocrat Interactive is looking for a highly motivated CRM Coordinator to join our team.
What You'll Do
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Manage a relationship with your appointed partner and brands to ensure smooth and accurate execution of all CRM projects and marketing activities.
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Manage the end-to-end operational process: Request materials, build & create CRM communications, QA and monitoring.
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Monitoring of campaign execution & performance, assisting Customer Service with any queries.
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Compiling and presenting reports on CRM stats – deliverability, open and click rates, conversions, deposits etc.
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Optimizing customer promotional journeys and experience.
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Utilize customer list management skills for A/B testing and segmentation to discover best practices within each customer segment
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Implementing of automated CRM programs for agreed campaigns.
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Aristocrat Interactive employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.
What We're Looking For
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Good written and verbal English.
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Ability to work independently, problem-solve and manage your time.
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Use interpersonal skills to build a relationship with your client and collaborate with them to optimise the CRM.
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Understanding and experience in editing HTML as well as being competent in Excel.
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High attention to details and ability to effectively plan work tasks to meet deadlines.
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You are responsible, with strong initiative. Well organized and able to learn quickly.
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Proactive in identifying areas for optimisation and testing.
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Ability to adapt to a fast-paced, dynamic work environment.
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Experience with WordPress for website updates and management – an advantage.
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Proficiency in Canva for design and content creation – an advantage.
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A BSc. in Marketing or equivalent – an advantage.
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
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All about the Player
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Talent Unleashed
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Collective Brilliance
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Good Business Good Citizen
Travel Expectations
None
Additional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
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What We Do
Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!
Why Work With Us
Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.
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