Join FxPro – Be Part of a Global Fintech Leader
FxPro is a leading international fintech company with a strong global footprint. With offices in Limassol, London, Monaco, Nassau, and Dubai, our multicultural team of over 400 professionals from 22 nationalities drives innovation and excellence in the industry. We believe every team member plays a vital role in our continued success.
We are currently looking for a CRM/CJE (Customer Journey Expert) to join our growing team. This role is ideal for a professional with experience in customer journey management and a passion for data-driven marketing.
Your Responsibilities:
- Identify and program personalized user journeys based on user behavior and segmentation.
- Improve existing client segmentation methods and communication channels; experiment with new segments and evaluate their performance.
- Develop and maintain a reporting system to analyze user behavior and CRM metrics.
- Collaborate with internal teams to drive CRM product adoption and uncover new opportunities.
- Configure and manage communication channels, including push notifications and email campaigns.
- Design visually engaging emails and push notifications; set up automated customer journey flows.
- Rigorously evaluate CRM campaigns through data analysis.
- Plan and execute A/B tests to optimize messaging, timing, and content across campaigns.
What We’re Looking For:
- 2+ years of hands-on experience in data-driven CRM roles.
- Intermediate-level knowledge of email marketing strategies and tools.
- Strong organizational and communication skills.
- High attention to detail and structured monitoring practices.
- Experience with HTML for email creation is a plus.
Our benefits
- Excellent compensation package
- Medical insurance
- Provident fund
- In-house gym with a personal trainer
- Free daily lunch catering, snacks, and beverages
- Company discount card for various products & services
- 21 days of annual leave and 10 days of sick leave annually
- Shuttle bus service from Limassol
- Birthday certificate program
If you're driven by data and want to make a real impact on how customers experience fintech products, we’d like to hear from you.
