Are you passionate about AI? 🤖
At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.
As a fast-growing scale-up, our team of 100+ tech specialists—including Data Engineers, Data Scientists, and more—delivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond!
We're looking for a CRM Campaign Specialist to work directly with one of our clients, one of the largest Telco providers worldwide.
What Your Day Might Look Like:
- Lead the implementation, and continuous optimization of CRM workflows — from decision engines to offer management, user journeys, and omni-channel interactions.
- Partner with Commercial / Marketing / Product stakeholders to translate business goals into scalable CRM solutions — define the rules, decisioning logic, perks-or-price offers, triggers, and outcome measurement.
- Build and maintain CRM decision-strategies (Always-On or Ad Hoc), simulations, testing (A/B or multivariate), and monitoring of actual vs predicted performance.
- Oversee integrations between the CRM platform and upstream/downstream systems — e.g. data sources, offer engines, digital channels, customer systems — ensuring data quality, consistency, and latency are managed well.
- Implement governance around CRM workflows: versioning, logging, change management, reviewing code/scripts, ensuring compliance (privacy, regulatory environments).
- Coach, review, and collaborate with cross-functional teams (data scientists, engineers, BI folks, marketing ops) to ensure solutions are maintainable, performant, and aligned with platform best practices.
- Ensure your CRM platform scales: help with technical debt, performance tuning, platform upgrades, security patches, feature releases.
Requirements
Your Superpowers🚀:
- Hands-on CRM mastery: Solid, proven experience working with at least one enterprise-grade platform—Pega, Salesforce, or Microsoft Dynamics.
- Workflow wizardry: Skilled at designing, building, and fine-tuning CRM workflows and decisioning logic that scale across channels.
- Analytical edge: Strong problem-solving mindset with the ability to translate complex business needs into elegant technical solutions.
- Industry savvy: Bonus points for experience in high-compliance environments like telecoms, banking, insurance, gaming, or tobacco.
Benefits
Perks on Perks:
- Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
- Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
- Private insurance, top-tier tech gear, and the chance to work with a stellar crew.
Ready to create some data magic with us? Hit that apply button and let’s get started.
Top Skills
What We Do
Changing the world one algorithm at a time.
Satori is a term to describe “the moment of clarity”.
We are an Analytics Agency made with one simple vision: To give clarity in decision making, through data and AI.
With teams of certified expert architects, analysts, data and AI engineers, we have the depth and experience to deliver simpler and complex data-centric solutions reliably, efficiently and repeatably.
Over the past 10 years our people have been delivering innovative solutions to global brands across multiple industries in Financial Services, Retail, FMCG, Energy, Manufacturing, Health and others. Whether it’s a best practices cloud data estate design, a scalable and cost-efficient data warehouse, lake or lakehouse, intuitive and performing BI, optimisation and machine learning, generative (Open)AI and cognitive services, we’ve done it.
With a diverse client portfolio we are proud to say we have a >90% retention rate and long standing relationships as a trusted data and AI partner with some of the biggest brands in Europe and beyond.
If you want to know more about Satori's services, projects, and clients visit our website and feel free to get in touch directly with our people.
If you are a prospective Satorian and want to have a career in building advanced data and AI products for the best companies out there and be part of true innovation, visit our career page and send us your CV!
