About the role
Support Digital Services initiatives by creating and delivering engaging email and SMS campaigns that help charities connect with supporters and maximise fundraising outcomes. Support campaign execution from build through testing, deployment and optimisation.
What you’ll be doing
- Build and configure responsive email templates and journeys within Salesforce Marketing Cloud.
- Develop and maintain reusable email templates and campaign assets.
- Create and test email and SMS campaigns across multiple devices and email clients.
- Gather and prepare campaign assets including copy, images and supporting content for deployment.
- Ensure all campaigns meet quality assurance and deliverability standards before launch.
- Support campaign scheduling and deployment in line with client requirements and deadlines.
What we need from you
- Experience using email marketing platforms such as Salesforce Marketing Cloud, Mailchimp, HubSpot, Klaviyo or Campaign Monitor.
- Understanding of HTML and CSS for email development.
- Experience building responsive email templates.
- Strong QA and testing capabilities.
- Excellent organisational skills and ability to manage multiple campaign deadlines.
- Strong written communication skills.
- Experience using Asana, Jira or similar project management tools.
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Skills Required
- Experience using email marketing platforms such as Salesforce Marketing Cloud, Mailchimp, HubSpot, Klaviyo, or Campaign Monitor
- Understanding of HTML and CSS for email development
- Experience building responsive email templates
- Strong quality assurance and testing capabilities
- Excellent organizational skills and ability to manage multiple campaign deadlines
- Strong written communication skills
- Experience using Asana, Jira, or similar project management tools
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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