About Us
Our company is based in Dubai, UAE, and operates globally, providing high-quality services to a diverse client base. We are looking for a motivated professional to join our team as a System & Administrative Support Specialist. This role combines system administration, client verification, and cross-departmental coordination to ensure smooth operations and excellent service delivery.
Location: Remote
Job Summary
As a CRM Admin Support, you will be responsible for managing key systems and dashboards, supporting internal teams, and ensuring accurate client data management. You will work closely with sales and customer support teams to verify client details and maintain operational efficiency.
Key Responsibilities
- Manage and monitor assigned systems and dashboards
- Provide system administration and support, particularly related to user registrations and deposits
- Coordinate with sales and customer support teams to verify client information
- Implement sales team requirements within CRM systems
- Perform other administrative tasks as assigned to support business operations
Required Qualifications
- At least 2 years of relevant administrative experience, preferably in an international and remote company
- Proficiency in CRM systems and implementing team requirements within them
- Advanced skills in Microsoft Excel and Google Spreadsheets
- Experience working directly with sales teams and supporting operational processes
- Strong communication, collaboration, and problem-solving abilities
- Good command of English, both written and spoken
- High work ethic, ability to handle pressure, and capability to work independently
What We Offer
- Competitive salary
- Opportunity to work in a fully remote and international environment
- Exposure to cross-functional operations with a focus on professional growth
- Collaborative and supportive team culture
Skills Required
- At least 2 years of relevant administrative experience
- Experience working in an international and remote company
- Proficiency in CRM systems
- Experience implementing team requirements within CRM systems
- Advanced Microsoft Excel skills
- Advanced Google Spreadsheets skills
- Experience working directly with sales teams
- Experience supporting operational processes
- Strong communication, collaboration, and problem-solving abilities
- Good command of written and spoken English
- Ability to work under pressure and independently
What We Do
Falcon Funded is a proprietary trading firm that provides aspiring traders with the opportunity to access capital. Through a challenge-based evaluation process focusing on profit targets and risk management, successful traders can become funded, trading a variety of assets including forex, metals, indices, and cryptocurrencies, while earning a significant profit share of up to 90% of their earnings.
