Crisis Peer Aftercare Specialist - Glendale (8906)

Overview:

Terros Health is pleased to share an exciting and rewarding opportunity for a Crisis Case Manager - Peer Aftercare Specialist  working at our Olive Ave location. Reporting to the Crisis Clinical Manager, the ideal individual is flexible, compassionate and professional.  The Crisis department provides behavioral health crisis services to children and adults. We strive to help patients understand their crisis within the larger context of their recovery goals, which help them develop skills and insights to prevent or cope with future crises. 

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years.

We help people live their lives in recovery and we save lives every day. 

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

HOPE  ~  HEALTH ~  HEALING

Terros Health is looking for a Crisis Case Manger (Peer Aftercare Specialist )

Required - Peer Certification 

Location: Glendale, AZ 85302 

Full-Time, Employment

 Shifts available: (40hrs) Tues-Friday 8a-6p ( 10 hour shifts)

**Shift hours can very, if clinical or administrative needs arise**

Highly Preferred – Certified Case Manager (CCM)

** Must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, to become peer certified.

This position is very similar to a hospital social worker who help patients meet all of these needs by providing training, resources, and other support. In other words, a Crisis Aftercare Specialist helps patients and their families navigate the process of illness and injury, from hospitalization to recovery.

Crisis Aftercare Specialist Duties Include: 

• Direct interactions and service delivery for patients
• Accessing community-based services to assist patient’s transition
• Ensure linkage to community services and resources
• Based on departmental need, this position floats between the crisis department aftercare programs: Bridging the Gap Crisis, Crisis Transition Navigator, and Community Stabilization Team

The Ideal Candidate Will: 

• Be flexible to collaborate with team members in all cross functional programs! 
• Be familiar with filing mental health petitions (or willing to learn!) 
• Enjoy working autonomously as well as collaborating with team members to ensure that there are successful deliverables
• Be capable and confident in working with diverse populations, particularly individuals who are experiencing chronic homelessness
• Manage competing priorities and at ease in an environment where you are rapidly shifting your attention to what's next!
• Possess solid written and verbal communication skills
• Is eager to learn, excited about challenges and unfettered by constant change

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

•    Multiple medical plan options, including a no-premium plan for employees and their families
•    Multiple dental plan options, including orthodontic coverage
•    Vision insurance
•    Group life and disability insurance
•    Pet insurance
•    401(k) plan with company match
•    Interest-free medical line of credit
•    Financial education, planning, and support resources
•    Monetary company contribution toward eligible benefits
•    Bilingual pay differential
•    Generous Paid Time Off (PTO) – 3 weeks off in the first year
•    Paid Sick Time
•    10 paid holidays annually
•    Comprehensive wellness program featuring wellness challenges, activities, and prizes
•    Employee Assistance Program (EAP) available to employees and their family members
•    Trip Reduction Program
•    Ongoing professional growth and career development opportunities, including: 
o    Scholarships
o    Clinical supervision
o    Continuing Education Units (CEUs)
o    Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
•    Access to the Working Advantage® Employee Discount Program, with savings on: 
o    Gym memberships
o    Car rentals
o    Flights, hotels, movie tickets, and more
 

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or an associate’s degree in the behavioral health field, or
• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
• A bachelor's degree in the behavioral health field (e.g. Psychology, Social Work, Counseling) or
• Masters degree, i.e., MA, MC, MSW, in a behavioral health field, Arizona license or eligible for Arizona license.
• Required - Peer Certification within 6 months of hire date
• The applicant must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.
• Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
• Clinical documentation experience preferred.
• Should possess excellent written and verbal communication skills as well as strong interpersonal skills and ability to work on a team.
• Proficient in computer use and applications such as Microsoft Office Suite. Working with Electronic Health Records (EHR) systems highly valued.
• Must have or obtain a valid Arizona Driver License, be 21 years of age with a minimum 4 years driving experience. Must meet requirements of Terros driving policy.
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.
• Must pass a TB test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made enable individuals with disabilities to perform the essential functions.