Help protect the firm and its clients by ensuring lending agreements are monitored accurately and consistently. In this role, you will translate complex legal documentation into clear operational requirements and deliver timely covenant monitoring outcomes. You will build strong partnerships across credit, risk, and operations stakeholders. You will apply detail-oriented analysis to support high-quality controls and service levels.
Job summary
As a Credit Support Associate in credit compliance monitoring, you assess borrower compliance with credit agreement terms across an assigned portfolio. You interpret financial and other covenants, set up and maintain monitoring requirements in systems of record, and perform calculations to evaluate whether borrowers are meeting agreement terms. You partner with internal stakeholders to resolve documentation questions and support strong operational risk discipline.
Job responsibilities
- Set up reporting requirements and financial covenants for new credit agreements and executed documents in systems of record
- Translate legal and structural terms into operational monitoring requirements for ongoing compliance
- Conduct periodic reviews and continuous monitoring of borrower financial covenants and collateral based on agreement requirements
- Interpret complex credit agreements and related legal documents to identify required parties (e.g., co-borrowers, guarantors) for accurate system setup and monitoring
- Review documentation and monitor compliance for bilateral agreements and syndicated loans across multiple lending institutions
- Calculate cash flow, leverage ratios, and required covenant values in accordance with specific agreement terms
- Perform borrowing base calculations and reconciliations for secured lending cases
- Validate collateral support documentation (e.g., accounts receivable aging, inventory listings, ineligible summaries) against defined requirements
- Compare executed credit agreements to the corresponding approvals and term sheets to verify alignment and escalate discrepancies
- Follow documented quality control standards and service level commitments for the process
- Partner with credit, risk, and operations teams to resolve discrepancies and clarify documentation and operational requirements
Required qualifications, capabilities and skills
- 4 years of experience in credit monitoring, credit administration, credit review, or loan operations within commercial, business, or investment banking environments
- Experience reviewing and interpreting credit agreements and syndicated loan structures
- Knowledge of common facility and product types (e.g., revolving credit facilities, term loans, letters of credit, bridge loans, asset-based structures)
- Ability to translate legal documentation into operational requirements and maintain accurate setup in systems of record
- Experience performing covenant calculations (e.g., cash flow and leverage ratios) based on agreement-defined methodologies
- Experience performing borrowing base calculations and reconciliations for secured lending cases
- Experience validating collateral support documentation (e.g., accounts receivable aging, inventory listings, ineligible summaries)
- Ability to identify and resolve documentation discrepancies through effective cross-functional partnering
- Proficiency with Microsoft Office, including Microsoft Excel
Preferred qualifications, capabilities and skills
- Bachelor’s degree in business or accounting
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 4 years of experience in credit monitoring, credit administration, credit review, or loan operations within commercial, business, or investment banking environments
- Experience reviewing and interpreting credit agreements and syndicated loan structures
- Knowledge of revolving credit facilities, term loans, letters of credit, bridge loans, and asset-based structures
- Ability to translate legal documentation into operational requirements and maintain accurate system-of-record setup
- Experience performing covenant calculations, including cash flow and leverage ratios, using agreement-defined methodologies
- Experience performing borrowing base calculations and reconciliations for secured lending cases
- Experience validating collateral support documentation, including accounts receivable aging, inventory listings, and ineligible summaries
- Ability to identify and resolve documentation discrepancies through cross-functional partnering
- Proficiency with Microsoft Office, including Microsoft Excel
- Bachelor's degree in business or accounting
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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