Make an impact on a critical credit monitoring process that supports disciplined, well-controlled lending. In this role, you will help maintain strong portfolio integrity through timely, accurate covenant compliance assessments. You will work through established routines, escalate exceptions appropriately, and partner effectively with stakeholders. If you enjoy structured analysis and managing a portfolio of work with clear deadlines, this role offers strong development opportunities.
As a Credit Support Associate in the Credit monitoring team, you assess borrower compliance with credit agreement terms and help identify potential defaults across syndicated and bilateral facilities. You interpret financial and other covenants, apply established routines to deliver accurate evaluations, and escalate non-routine issues to senior team members. You collaborate with stakeholders using clear communication, thoughtful conflict management, and strong time management to deliver reliable service.
Job responsibilities
- Determine whether borrowers have breached covenants and are in default under credit agreement terms
- Interpret credit agreements and related legal documents to identify parties requiring setup in the system of record for ongoing covenant monitoring
- Perform credit analysis, review documentation, and monitor ongoing compliance with financial covenants across an assigned borrower portfolio
- Calculate cash flow and leverage ratios in accordance with the specific terms defined in credit agreements
- Build and maintain working knowledge of relevant industries (e.g., real estate, financial institutions) and secured lending products, including borrowing base facilities
- Determine grid-based performance pricing as defined in agreements to support appropriate compensation for credit risk
- Provide training, guidance, and quality review support for junior team members, as applicable
- Adhere to defined quality control standards and service level agreements with internal business partners
- Support resolution of escalations from underwriting and respond promptly to inquiries from business partners
- Adapt to changing work priorities and support team needs with a collaborative, service-oriented mindset
Required qualifications, capabilities and skills
- Ability to interpret credit agreements and related documentation to evaluate covenant compliance
- Proficiency in reviewing borrower financial information to support covenant calculations and compliance assessments
- Ability to understand complex credit transactions and summarize key transaction terms clearly
- Working knowledge of common loan products and structures (e.g., revolving lines of credit, term loans, borrowing base facilities)
- Strong verbal and written communication skills to engage stakeholders across levels
- Ability to work independently with minimal supervision, including effective time management and prioritization
- Proficiency with Microsoft Office tools, including strong Microsoft Excel skills
- Commitment to quality control, process discipline, and accurate documentation
Preferred qualifications, capabilities and skills
- 4 years of experience in banking and/or financial analysis
- Bachelor’s degree in Business, Accounting, Finance, or a related field
- Experience assessing credit risk for real estate developers, investors, real estate operating companies, or investment funds
- Experience supporting continuous improvement initiatives to optimize lending workflows and enhance operational efficiency
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
- Experience creating quantitative reporting to track performance and support data-informed decision-making
Additional information
Visa sponsorship is not available for this position.
Work schedules will be full-time in office, on a 40-hour per week schedule.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Ability to interpret credit agreements and related documentation to evaluate covenant compliance
- Proficiency in reviewing borrower financial information for covenant calculations and compliance assessments
- Ability to understand complex credit transactions and summarize key terms clearly
- Working knowledge of revolving lines of credit, term loans, borrowing base facilities, and other loan products
- Strong verbal and written communication skills
- Ability to work independently with effective time management and prioritization
- Proficiency with Microsoft Office, including strong Microsoft Excel skills
- Commitment to quality control, process discipline, and accurate documentation
- Four years of experience in banking and/or financial analysis
- Bachelor's degree in Business, Accounting, Finance, or a related field
- Experience assessing credit risk for real estate developers, investors, operating companies, or investment funds
- Experience supporting continuous improvement initiatives for lending workflows
- Experience using AI-powered analytics, workflow automation, or intelligent process tools
- Experience creating quantitative performance reporting
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
