Manager, Emerging Client Collections
The Manager, Credit Risk is responsible for supporting enterprise credit risk governance through customer credit assessments, payment schedule approvals, contract and financial terms review, and oversight of credit-related decision support. This role evaluates customer creditworthiness, monitors financial exposure, supports risk-based contracting decisions, and partners with Sales, Finance, Contracts, Legal, Billing, and Collections to enable timely commercial decisions while maintaining appropriate financial, compliance, and risk management protections.
Essential Tasks / Responsibilities
- Lead customer credit assessments and evaluate creditworthiness, exposure, payment behavior, and other risk indicators to support informed credit decisions.
- Review and approve payment schedules, extended payment terms, and customer-specific financial arrangements in accordance with corporate credit policy.
- Provide credit risk guidance for new business opportunities, including support for contracting, pre-award reviews, and risk-based commercial decisions.
- Review contract language and financial terms to identify and mitigate credit, collection, billing, and cash flow risks.
- Monitor portfolio risk trends, customer exposure, delinquency, and payment performance to proactively identify emerging credit concerns.
- Partner with Commercial, Finance, Contracts, Legal, Billing, and Collections to resolve credit issues, payment delays, and contractual matters affecting risk exposure.
- Support risk governance through policy compliance, documentation of credit decisions, escalation of exceptions, and oversight of risk-based contracting activities.
- Drive continuous improvement through reporting, analytics, automation, process enhancements, and decision-support tools that improve efficiency, consistency, and quality of credit risk decisions.
Required Knowledge, Skills, and Abilities
- Strong knowledge of credit risk management, financial statement analysis, customer creditworthiness, and commercial finance processes.
- Ability to evaluate financial performance, payment behavior, contract terms, and exposure data to support sound credit decisions.
- Working knowledge of accounts receivable, collections, billing, dispute management, and cash flow implications.
- Strong communication and influencing skills with the ability to explain credit decisions and partner across cross-functional teams.
- Sound analytical, organizational, and prioritization skills with the ability to manage multiple time-sensitive requests.
- Proficiency in Microsoft Office applications, including Excel and PowerPoint, with experience leveraging analytics and automation tools to enhance decision support.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $70,600.00 - $176,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.Skills Required
- Strong knowledge of credit risk management
- Experience with financial statement analysis
- Knowledge of customer creditworthiness assessment
- Knowledge of commercial finance processes
- Ability to evaluate financial performance, payment behavior, contract terms, and exposure data
- Working knowledge of accounts receivable, collections, billing, dispute management, and cash flow implications
- Strong communication and influencing skills
- Analytical, organizational, and prioritization skills
- Ability to manage multiple time-sensitive requests
- Proficiency in Microsoft Office applications, including Excel and PowerPoint
- Experience leveraging analytics and automation tools to enhance decision support
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
