Credit Review Senior Portfolio Manager - Small Business Loans Portfolio

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The Role

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

This job is responsible for establishing and executing a risk-based coverage plan to monitor specific portfolio(s). Key responsibilities include serving as a subject matter expert in Credit Review, developing a risk-based plan to monitor the portfolio, and performing transactional testing of credit process execution controls of new and existing clients. Job expectations include providing updates to business leaders and executive management on continuous testing and examination results, new issues, and emerging risks.

Through examinations and monitoring, Credit Review provides an independent assessment of the quality of credit decisioning, portfolio management, risk recognition practices and the effectiveness of credit processes across the bank’s credit platform, identifies existing and emerging risks, and reports its findings to various stakeholders, including executive management, the Board of Directors or committee thereof, external auditors and regulatory agencies.

This job includes leading associates or teams to ensure accurate and timely execution of Credit Review testing (examinations and/or monitoring). This role includes providing updates to business leaders and executive management on continuous testing and examination results, new issues, and emerging risks. In addition prepares quarterly Business Assessment Reports and Coverage Plans; maintains awareness of current economic and business trends; and assesses the impact of economic trends on credit portfolios. May participate or lead projects or other Credit Review initiatives

Responsibilities:

  • Serves as a subject matter expert for portfolio(s) of loans and participates in examination activities
  • Performs transactional testing of credit process execution of new and existing clients, providing direct and timely feedback on transactional reviews
  • Provides regulator updates on results, and responds to inquiries
  • Documents findings through quarterly reporting, including assessing and rating credit control effectiveness, direction of controls, and credit riskiness for portfolio(s)
  • Assesses and advises on the impact of industry-level, geo-political, and economic trends to credit portfolios
  • Manages issues, including approval of issue severity ratings, action plans, ongoing issue status tracking, and oversight of issue validation

Required Qualifications:

  • Minimum 8 years of consumer credit experience (credit review, direct lending, risk management and/or regulatory)
  • Experience in Small Business Card, Business Advantage Term Loans/Business Advantage Credit Line lending
  • Ability to support conclusions through fact-based analysis and ability to influence senior leaders
  • Excellent credit analysis, project management and leadership skills
  • Strong organizational and communication skills, both written and verbal
  • Ability to manage multiple complex tasks while delivering high quality results
  • Bachelor’s Degree

Desired Qualifications:

  • Internal Credit Review / Credit Risk Review

Skills:

  • Internal Audit Review
  • Portfolio Analysis
  • Reporting
  • Risk Management
  • Underwriting
  • Business Acumen
  • Credit and Risk Assessment
  • Critical Thinking
  • Issue Management
  • Stakeholder Management
  • Analytical Thinking
  • Executive Presence
  • Influence
  • Regulatory Compliance
  • Relationship Building

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917)

Pay and benefits information

Pay range$128,700.00 - $185,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
  • Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
  • Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.

Bank of America Insights

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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