Job Summary
The Credit Representative role is responsible for overseeing accounts receivable and mitigating financial losses. This position requires a thorough grasp of accounting principles, billing processes, credit policies, and collection regulations. Essential qualifications include strong customer service, analytical, and organizational abilities, along with keen attention to detail and Microsoft Office proficiency. Key duties involve making decisions on new accounts, maintaining precise account information, resolving billing issues, addressing customer questions, and managing collections.
Essential Functions
• Approves/declines new accounts accounts credit requests.
• Updates sales dept with account data.
• Provides invoice/payment details to sales and customers.
• Resolves payment and billing errors, informs sales.
• Handles daily customer inquiries (active/purged accounts, pricing, billing, invoices, COD status).
• Reviews COD reports to adjust account status.
• Notifies plant/dispatch of account status changes.
• Monitors COD, Permanent COD, and Legal sales; seeks explanations from plants and sales.
• Distributes overdue customer contact sheets to sales.
• Reviews collection reports, adjusts accounts.
• Distributes COD list to plant.
• Mails past due letters to customers.
• Lists customers for demand letters for Credit Assistant.
• Monitors demand letter payments; escalates unpaid accounts
• Maintain and Protect Mechanics Lien/Bond Rights
Critical Competencies
• Accountability - Takes responsibility for individual and team actions, decisions, and results; ensures timely, high-quality task completion; is dependable and transparent.
• Personal Accountability - Honoring your commitments to yourself and others. Acknowledging and correcting your own mistakes. Taking full ownership to address and fix problems vs. deflecting blame to others.
• Initiative and Self-Motivation - Ability to take proactive steps, anticipate needs, and act without needing constant direction or supervision; drives to pursue goals, generates ideas, and seeks opportunities for improvement or innovation without waiting for external prompts..
• Work Ethic - Committed to high-quality work, demonstrating professionalism, integrity, and personal responsibility in fulfilling job duties.
• Attention to Detail - Ability to thoroughly and accurately complete tasks; meticulous and precise when handling information, and is critical in ensuring the quality, accuracy, and integrity of the results.
Education
• High School degree required
• BS in accounting, finance or related field preferred
Experience
• 1-3 year’s experience in credit and billing related responsibilities.
Knowledge, Skills, and Abilities
• Must have a working knowledge of accounting, billing, and credit policies and procedures.
• Must be familiar with legal aspects of credit, collections, and construction.
• Excellent customer service skills as well as strong analytical skills, and be detail oriented.
Other Requirements
• Must be able to sit for long periods of time and may require some stooping or bending for filing.
• Proficiency in Excel, Word, and Email required.
• Must also have ability to plan, organize and complete project assignments timely and must be a team player
Salary Range. The base salary range for this role is between $75,000 - $90,000 annual salary. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors, including skillset, experience, job scope, and current market data.
JD Disclaimer
Vulcan Materials Company is an equal opportunity employer.
Skills Required
- High school degree
- Bachelor's degree in accounting, finance, or a related field
- 1-3 years of experience in credit and billing-related responsibilities
- Working knowledge of accounting, billing, and credit policies and procedures
- Familiarity with legal aspects of credit, collections, and construction
- Excellent customer service skills
- Strong analytical skills and attention to detail
- Proficiency in Excel, Word, and email
- Ability to plan, organize, and complete project assignments on time
- Ability to work as part of a team
Vulcan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vulcan and has not been reviewed or approved by Vulcan.
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Healthcare Strength — Health, dental, vision, mental-health support, and telehealth are consistently highlighted as comprehensive and valued; feedback suggests the medical coverage is a standout component of the package.
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Retirement Support — A company 401(k) match and frequent mentions of strong retirement benefits point to solid long-term financial support; feedback suggests these programs are a key advantage across many roles and locations.
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Leave & Time Off Breadth — Paid vacation, holidays, sick time, and parental/family leave are included and often noted as part of a broad offering; feedback suggests these leave options contribute meaningfully to the overall benefits package.
Vulcan Insights
What We Do
Vulcan Materials is the nation’s leading producer of construction aggregates, supplying essential materials for infrastructure projects across the United States. Its work supports local communities and the roads, bridges, homes, and businesses within them. The company has operated for more than a century, with a focus on growth, adaptability, responsibility, integrity, and long-term value while serving customers and communities.
