Credit Representative

Posted 9 Days Ago
Be an Early Applicant
01013, Chicopee, MA, USA
In-Office
17-19 Hourly
Entry level
Food • Logistics • Transportation • 3PL: Third Party Logistics
The Role
Processes customer invoices, credit transactions, and account records. Responds to customer and internal inquiries, researches billing discrepancies, communicates with customers about accounts, and supports the credit department with accurate data entry, email, phone, and face-to-face service.
Summary Generated by Built In

Title: Credit Department

Department:

As an entry level representative, you will be responsible for Responding to internal and external enquiries via email, phone and face-to-face. The successful candidate must have a basic knowledge with Microsoft word/excel, computer skills, Superior Communication and writing skills You must have the ability to be highly efficient in the days work given. This position is a great opportunity to gain experience in the fast-paced world of distribution. The ideal candidate is enthusiastic, pays attention to details and is willing to accept new challenges.

Duties/ Responsibilities:

· Prepares, posts, verifies, and records customer invoices and transactions related to the credit department.

· Creates invoices according to company practices; submits invoices to customers.

· Process customer credit in a daily basis.

· Research customer discrepancies with the assistance of the Manager and other credit employees.

· Speak directly with Customers regarding their account and invoices.

· Performs other related duties as assigned.


Qualifications

Required skills/ Abilities:

· Check company email periodically.

· Working directly with customers and/or the Sales Team to obtain information about issues or concerns.

· Great customer service skills

· Basically, knowledge in Microsoft excel and word.

· Basic numeracy skills.

· Proficiency on numeric keypad.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift to 15 pounds at times

Skills Required

  • Basic knowledge of Microsoft Word and Microsoft Excel
  • Basic computer skills
  • Strong communication and writing skills
  • Ability to work efficiently and pay attention to detail
  • Customer service skills
  • Basic numeracy skills
  • Proficiency with a numeric keypad
  • Ability to communicate with customers and Sales Team members
  • Ability to sit for prolonged periods and work at a computer
  • Ability to lift up to 15 pounds
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The Company
HQ: Chicopee, MA
750 Employees
Year Founded: 1898

What We Do

J. Polep Distribution Services is a leading wholesale distributor specializing in convenience store products, including snacks, beverages, tobacco, and grocery items. A division of National Convenience Distributors, it serves over 6,000 customers throughout the Northeastern United States, offering a wide range of products and value-added services to help retailers and vendors achieve long-term success and profit growth.

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