Credit Portfolio Analyst Manager

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

This position is responsible for, but not limited to, serving in a leadership role to all Credit Portfolio Analysts. The Credit Portfolio Analyst Manager serves the Credit Administration department at the discretion of Director of Credit Portfolio Analysts and Director of Commercial Credit Analysts. Additional tasks may be required at the direction of Credit Administration leadership (Chief Credit Officer and/or the Director of Credit Services).

ESSENTIAL FUNCTIONS

This position is expected to perform the specific duties, tasks, and responsibilities as outlined below:

• Provides leadership and oversight for all Credit Portfolio Analysts.

• Assists the Director of Credit Portfolio Analysts in preparing performance reviews.

• Delivers training and mentoring to Credit Portfolio Analysts, Commercial Credit Analysts, and Commercial Associates/Interns.

• Facilitates in-person training as directed by the Director of Credit Portfolio Analysts and/or Director of Commercial Credit Analysts.

• Coordinates with third-party vendors to provide training to Credit Portfolio Analysts and/or Commercial Associates.

• Develops and updates training materials and programs to ensure they are current and effective.

• Conducts regular assessments to evaluate the effectiveness of training programs and identify areas for improvement.

• Provides one-on-one coaching and feedback to Credit Portfolio Analysts to enhance their skills and performance.

• Collaborates with other departments to ensure training programs align with the overall goals and objectives of the organization.

• Stays updated on industry trends and best practices to incorporate into training programs.

• Organizes and leads workshops, seminars, and other training events.

• Maintains detailed records of training activities and participant progress.

• Assists in the development and implementation of career development plans for Credit Portfolio Analysts.

• Ensures compliance with all regulatory requirements and company policies in training programs.

• Undertakes special projects as assigned by the Chief Credit Officer, Director of Credit Services, or Director of Commercial Credit Analysts.

• Demonstrates the ability to work independently with minimal supervision.

• Ensures timely and accurate completion of all work within department guidelines.

• Collaborates effectively with teammates to support the Credit Administration team in achieving objectives.

• Fosters a constructive workplace environment that promotes positive culture and aligns with the Bank’s core values.

• Engages in community-related activities to foster positive relationships and enhance the Bank's reputation.

• Actively participates in bank meetings, events, and training sessions to support the Credit team.

• Ensures strict adherence to the Bank's policies, procedures, code of conduct, and regulatory guidelines.

• Provides support to colleagues through effective and positive interactions.

• Continuously enhances skills by participating in professional training and development opportunities.

• Seeks opportunities for skill improvement through cross-training initiatives offered by the Bank.

• Performs additional tasks, responsibilities, or duties as directed by the Director of Credit Services or the Director of Commercial Credit Analysts.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications, Education, and Certification Requirements

• A bachelor’s degree in business, finance, or accounting is recommended to have a good understanding of financial statements and to make industry evaluations.  Finance/accounting related work experience of at least six years in lieu of a college degree in business, finance, and accounting.

• Work as a manager on the Credit Administration Team for a minimum of three years.

• A minimum of five years of training or mentoring experience.

• Knowledge of personal computer, Windows and Microsoft software applications is necessary.

TRAINING REQUIREMENTS/CLASSES

• New Employee Orientation

• Required Annual Compliance Training

• Various trainings provided by corporate training, credit staff to enhance knowledge of credit process

• Additional trainings as directed by the Director of Commercial Credit Analysts

PHYSICAL DEMANDS

• Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday

• Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift

• Must be able to hear and communicate with coworkers and customers throughout the day

• May need to lift to 25 pounds one to two times a day to perform job

• Position may require regular before/after normal business hours, or regular out-of-town travel.

WORK ENVIRONMENT

• Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes

• Must demonstrate excellent interpersonal skills with customers and coworkers

• Must be willing to function as a team member

• Must be willing to demonstrate commitment to the Bank’s mission and goals

Equal Opportunity Employer, including disabled/veterans.