The Role
Manage debt collection and settlements, maintain client records, contact delinquent customers, prepare collection reports, support loan appraisals and portfolio monitoring, acquire customers and promote Lendha products, and collaborate with teams to balance customer and company needs.
Summary Generated by Built In
Company Description
Lendha is a financial technology company that is creating a credit-led financial operating system for SMEs in Africa
Job Description- Manage the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with Lendha’s collections policy.
- Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client. Collect delinquent accounts by contacting customers via telephone, email, and visiting the place of business. Compile daily, weekly, and monthly reports on the status of delinquent accounts, collection activity, and accounts receivable status. Report progress of collections to Supervisor, make recommendations for next steps and write-offs.
- Customer Acquisition: Present, promote and sell Lendha’s products using solid negotiations to existing and prospective clients across relevant sectors, including but not limited to companies in the e-commerce, consumer goods, healthcare, and financial services industries.
- Loan Portfolio Growth. Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts. Review terms of contract and service with client and clearly communicate various payment options. Work cooperatively with other departments to best determine how to balance both the customer's and Lendha's needs.
- Bachelor's or Higher National Diploma in any discipline from an accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
- Good relationship and communication skills with strong team spirit
- Strong analytical skills
- Good computer skills
- Real motivation to work and grow in a performance-based environment
- Taste for fieldwork
- ADDITIONAL KNOWLEDGE / SKILLS REQUIRED
- Practical knowledge of micro / small/medium businesses
- Knowledge of the microfinance bank sector is an advantage
- Good writing skills
- Knowledge of the major local languages
- MUST LIVE IN ABEOKUTA
- Good Knowledge of the territory
Benefits and Perks
- HMO and other statutory benefits.
- Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
- Flexible working hours.
Skills Required
- Bachelor's degree or Higher National Diploma with NYSC discharge certificate or NYSC Exclusion Letter
- Good relationship and communication skills with strong team spirit
- Strong analytical skills
- Good computer skills
- Motivation to work and grow in a performance-based environment
- Taste for fieldwork and ability to visit clients' places of business
- Practical knowledge of micro, small, and medium businesses
- Knowledge of the microfinance bank sector
- Good writing skills
- Knowledge of the major local languages
- Must live in Abeokuta
- Good knowledge of the territory
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The Company
What We Do
Lendha is a Nigerian fintech company that provides collateral-free working capital loans and financial management tools to Micro, Small, and Medium-sized Enterprises (MSMEs). Utilizing AI-driven credit assessment, the company aims to bridge the credit gap for SMEs, helping business owners grow their businesses and maintain cash flow.
