Credit Manager

I. Job Purpose/Objective:

The credit manager position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Manager is also responsible for oversight of the accounts receivable department, including proper application of cash receipts and oversight collections. This includes analysis of accounts receivable aging summaries and details at a customer and company level.      

II.            Essential Job Functions:

• Managing the credit management function and overseeing the credit control function within currently established guidelines.
• Leading, managing, and motivating credit analysts to achieve collections targets.      
• Monthly reporting of the Key Performance Indicators for the department, including updating the CFO on the status of the Company’s ageing reports monthly and preparing a thoughtful process to resolve any potential issues.
• Managing relationships and with the clients to reduce exposure to potential bad debt.            
• Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.   
• Main contact with collection agencies and attorneys in the event of potential bad debts. Maintains bad debt and collection records and reports.
• Preparation of weekly cash forecasts including customer collections. Works with Accounting Manager to update the weekly cash forecast.
• Initiate credits and adjustments to customer accounts within company policy limits, including management of staff entry of such credits and adjustments       
• Responsible for managing cash collections specialist and ensuring staff is properly applying cash payments in an accurate and timely manner.
• Work closely with the sales team in moving customers through the approval process. Able to inform sales of the current credit policy and any changes that are necessary due to new laws or industry practices because of changes in the market.
• Assists CFO, as needed, with management functions such as timely financial reporting, hiring, staff scheduling, annual reviews and compensations decisions, training, coaching and counseling, and terminations.

III.          Working Conditions/Job Environment:

Degree of physical demands (strength) are usually associated with this position.

•             Light to Medium

•             Sitting 95% of time

•             Standing 5% of time

•             Occasional lifting of supplies and materials

•             Extensive use of office equipment and computers

Environmental conditions (physical surroundings and hazards) are usually associated with this position.

•Busy, open office area

•Will experience periodic interruptions from department managers and accounting personnel pertaining to accounting matters.

•Will experience a medium to large volume of incoming and outgoing calls pertaining to accounting department matters.

Education. High school graduate or equivalent, college graduation in finance preferred.        

Experience. 5+ years prior collection experience is preferred

Knowledge.

•Knowledge of technical and professional principles and skills of accounting and collections in a wholesale distribution environment

•Knowledge of data processing capabilities and procedures, including the use of computers

•Knowledge of appropriate management and supervisory skills to assist in supervision of general accounting staff

•Knowledge of requirements and regulations set forth as standard accounting practices, procedures, and policies. 

Skills and Abilities

•Ability to maintain good working relationships with co-workers, supervisor, management, and other internal and external customers

•Ability to maintain a high level of accuracy in preparing and entering financial information

•Ability to maintain confidentiality concerning financial files

•Computer skills including the ability to operate computerized accounting, spreadsheet, and word processing programs, and email at a highly proficient level

•Analytical and problem-solving skills

•Oral and Written communication skills

•Organizational skills