The Role
Manage cash collection for ION Group, resolve customer payment queries, support credit control policies, and automate processes while collaborating with various teams.
Summary Generated by Built In
The role:
We’re looking for a credit control manager that can help manage the accurate and efficient cash collection for the entire ION Group. Specifically, we’re looking for someone with strong analytical skills, attention to detail, good business acumen for problem solving and the ability to prioritise a demanding workload. This role will collaborate with the internal commercial, legal, tax and billing teams as well as with senior management. We are a rapidly expanding company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.
Key Responsibilities:
- Manage assigned customer base as part of the credit control team
- Communicate with our client via emails and phone calls to ensure customers adhere to their agreed payment terms
- Become escalation point for all high risk or over trading customers whilst recommending appropriate action to be taken
- Support the Head of Credit Control in providing a professional credit control service to the business whilst providing accurate, timely and relevant information
- Work closely with the other teams and senior management to resolve queries in an accurate, timely manner
- Recommending improvements to credit control policies, processes and procedures
- Take initiative to automate daily tasks and help integrate newly acquired entities to the group processes. Lead the initiatives and report improvements to bring projects to close.
- Provide ad-hoc reporting as and when requested by management
- Reconcile and post all client receipts
Required Skills, Experience and Qualifications:
- High level of numerical ability
- Team orientated with the ability to work on your own initiative
- Proven ability to multitask and take ownership of projects
- Ability to reconcile complex accounts
- Superior attention to detail
- Advantage but not required: a high proficiency of excel
- Advantage but not required: experience using Microsoft 365
About us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Learn more at iongroup.com.
Top Skills
Microsoft 365
Excel
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The Company
What We Do
Serving Luxembourg's IT needs since 2002, ION Group has focused its activities on 3 pillars:
ION Home: IT services for home users.
- Computer repair and maintenance
- Network Setup
- Internet Setup
- Email and Hosting Services
ION Pro: Maintenance for small and medium businesses
- Server maintenance and setup
- Network configuration and security
- Workstation
- Server and services hosting and housing
ION Development
- Website design and development
- Custom application development (Web, Mobile, iOS, Android)
- OpenSource software modifications
