Introduction:
The Credit Controller’s main requirement is to maximise cash-flow and minimise bad debts on a selected range of clients for the following companies dmg events (UK) Ltd, dmg events Asia Pacific Pte Ltd and dmg events (USA) Inc, dmg Nigeria events and dmg events (Canada).
Responsibilities and Accountabilities:
- Debt-chasing on accounts receivable ledger, including telephone calls, e-mails and letters to ensure that the company policy of payment prior to exhibition is adhered to by customers.
- Flexibility to work international hours in the run up to events if required, to maximise collection of debt.
- To ensure that information on the Credit and Collections module of the finance system regarding communications with customers so that an adequate record is maintained in the event of query or legal action needed to be taken against the customer.
- To ensure that account queries are dealt with efficiently in order to minimise the risk of bad debts.
- To respond to or refer queries raised both internally and externally.
- To respond to or refer, in a timely manner to queries raised both internally and externally.
- Travel to other offices and overseas Events in order to collect debt and maintain clear communication within internal stakeholders and external customers.
What we look for in the ideal candidate:
At least 1 years’ experience working in a finance department; experience of handling international payments together with experience in the events industry is desirable.
Deep knowledge of finance systems; notably with salesforce and Financial Force software.
Computer literate with good Excel and Word skills.
Personal Attributes:
Customer Focused – put the customer at the heart of everything we do.
Harding working - Strong work ethic representing our industry leading brands.
Studious - Desire to learn and embrace best practice.
Respectful – demonstrate consistency and reliability in all areas.
Collaborative – display open communication and innovation.
Proactive – take initiative on opportunities and test your ideas.
Efficient – display excellent time management and prioritisation.
Effective – focusing on the right things at the right time to deliver the best results.
dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.
Skills Required
- At least 1 year of experience working in a finance department
- Knowledge of finance systems, particularly Salesforce and FinancialForce
- Computer literacy with Microsoft Excel and Microsoft Word
- Experience handling international payments
- Experience in the events industry
What We Do
dmg events is a leading organizer of face-to-face events and publisher of trade magazines and information services. Our aim is to create dynamic marketplaces to connect businesses with the right communities to accelerate their growth in today’s rapidly evolving landscape. With a presence in over 25 countries and organizing more than 80 events each year, dmg events is a global leader in the industry. Attracting over 425,000 attendees and delegates annually, we organize events in the construction, hospitality, interiors & design, energy, coatings, entertainment, and transportation sectors. To better serve our customers, dmg events has offices in 10 countries, including Saudi Arabia, the UAE, Egypt, South Africa, the UK, Canada, and Singapore. By being on the ground, we can better understand market needs and nurture relationships to create unforgettable experiences for our attendees. Our flagship events including the Big 5 Global, The Hotel Show, INDEX, ADIPEC and Gastech. Founded in 1989, dmg events is a wholly owned subsidiary of the Daily Mail and General Trust plc (DMGT, www.dmgt.co.uk).
