The Role
Manage invoicing, credit assessments, collections, and account reconciliation to ensure timely cash collection and minimize credit exposure. Produce aging reports and performance summaries, maintain audit-ready records, ensure compliance with controls and tax rules, support audits, identify process improvements, and collaborate with sales, distribution, and finance to enhance order-to-cash efficiency and digital initiatives.
Summary Generated by Built In
Summary:
The Credit Billing Officer plays a critical role in maintaining the accuracy, compliance, and efficiency of customer billing and credit management processes. This position is key to ensuring timely cash collection, minimizing credit exposure, and supporting the financial stability of the organization. By managing invoicing, credit assessments, collections, and reconciliation activities, the officer ensures seamless order-to-cash operations within a dynamic FMCG environment. The ideal candidate is a detail-oriented, proactive professional who can leverage data insights, collaborate across teams, and drive continuous improvement in financial workflows.
Responsibilities:
- Prepare and issue precise invoices for all sales transactions, verifying pricing, discounts, and credit terms before processing.
- Evaluate customer creditworthiness in line with company policies and establish, monitor, and adjust credit limits to reduce financial risk.
- Proactively manage overdue accounts through timely follow-ups, coordination of collection efforts, and resolution of payment discrepancies.
- Reconcile customer accounts, accurately allocate payments, and ensure prompt resolution of billing discrepancies.
- Maintain up-to-date and audit-ready records of invoices, credit notes, payment histories, and account adjustments.
- Generate recurring aging reports, debt analysis, and monthly performance summaries for management review.
- Ensure full compliance with internal controls, tax regulations, and industry-specific standards in all billing and credit activities.
- Support internal and external audits by providing accurate documentation and timely responses.
- Identify bottlenecks in billing and credit processes and recommend actionable improvements.
- Collaborate with sales, distribution, and finance teams to enhance order-to-cash efficiency.
- Contribute to system upgrades and digital transformation initiatives related to billing and receivables.
Skills Required
- Prepare and issue accurate invoices for sales transactions
- Evaluate customer creditworthiness and manage credit limits
- Manage collections and overdue accounts, resolve payment discrepancies
- Reconcile customer accounts and accurately allocate payments
- Maintain audit-ready records of invoices, credit notes, and payment histories
- Generate aging reports, debt analysis, and monthly performance summaries
- Ensure compliance with internal controls, tax regulations, and industry standards
- Support internal and external audits with accurate documentation
- Identify billing and credit process bottlenecks and recommend improvements
- Collaborate with sales, distribution, and finance teams to improve order-to-cash
- Contribute to system upgrades and digital transformation initiatives for billing/receivables
- Detail-oriented, proactive, and able to leverage data insights
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
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