Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.
JOB DUTIES:
- Manage past-due collections and take appropriate action on delinquent accounts.
- Analyze account statements, payment trends, and customer financial behavior to minimize bad debt risk.
- Maintain strong customer relationships, resolve disputes, and promote customer satisfaction.
- Recommend credit terms and support credit-related decision-making.
- Prepare monthly cash forecasts and provide reporting on collection activities and account performance.
- Identify opportunities to improve collection processes, reduce risk exposure, and enhance cash flow performance.
YOU MUST HAVE:
- 1 years of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
- Prior experience with advanced usage of the English language inclusive of written and verbal communication.
- Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing– working experience with pivot tables,Vlookup, formulas, and macros
WE VALUE:
- Strong problem solving & analytical skills
- Finance, Customer Service, or Business experience
- Negotiation and influencing skills
- Working knowledge on SAP AR system
- Strong PC skills and experience with Microsoft products
- Basic Knowledge of accounting principles
- Improvement and results oriented mindset
- Basic knowledge of credit risk management
SHIFTS AVAILABLE:
1st Shift
- Summer Time: 6:00am to 3:30pm
- Winter Time: 7:00am to 4:30pm
2nd Shift
- Summer Time:7:00am - 4:30pm
- Winter Time: 8:00am - 5:30pm
3rd Shift
- Summer Time: 5:00am - 2:00pm
- Winter Time: 6:00am - 3:30pm
WHAT'S IN IT FOR YOU:
- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.
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About UsResideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
Skills Required
- 1 year of experience in Accounts Receivable, Accounts Payable, Customer Service, or a Finance-related role
- Advanced written and verbal English communication skills
- Proven ability to use Microsoft Excel (pivot tables, VLOOKUP, formulas, macros)