The Role
The Creator Success Associate will lead workshops, advise creators, drive feature adoption, manage key relationships, and collaborate on product improvements.
Summary Generated by Built In
🚀 Creator Success Associate | Pop.Store | Remote (US) + Travel
Are you passionate about helping creators grow their business? Do you enjoy turning product features into real-world success stories?At Pop.Store, we’re looking for a Creator Success Associate to empower our creator community and drive meaningful product adoption.
🌟 What You’ll Do
- Lead engaging workshops & webinars to educate creators on using Pop.Store effectively
- Act as a trusted advisor for creators — helping them grow revenue using the platform
- Drive feature adoption by translating product capabilities into actionable strategies
- Represent Pop.Store at industry events & creator meetups
- Manage relationships with key creators and conduct strategy calls
- Capture feedback and collaborate with product teams to improve the experience
🎯 What We’re Looking For
- 1–3 years experience in Customer Success / Account Management / Community roles
- Strong communication & presentation skills (comfortable leading sessions)
- Experience with tools like Zoom, Loom, Canva, HubSpot (or similar CRM)
- Passion for the creator economy / social media / digital business
- Highly organized, proactive, and customer-first mindset
- Willingness to travel for events
💡 Why Join Us?
- Work at the intersection of creators + commerce + technology
- High-impact role with direct influence on customer success
- Opportunity to work closely with product & marketing teams
- Fast-growing environment with strong ownership
📍 Location: Remote (U.S. – Eastern Time preferred) + Travel
Salary Range : $50K - $70K
Skills Required
- 1-3 years experience in Customer Success / Account Management / Community roles
- Strong communication & presentation skills
- Experience with tools like Zoom, Loom, Canva, HubSpot (or similar CRM)
- Passion for the creator economy / social media / digital business
- Highly organized, proactive, and customer-first mindset
- Willingness to travel for events
Am I A Good Fit?
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The Company
What We Do
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