Creative Services Coordinator

Reposted 4 Days Ago
Brooklyn, NY
In-Office
Mid level
AdTech • Marketing Tech
The Role
The Creative Services Coordinator manages project timelines, client communications, and quality control to enhance creative team performance and client satisfaction.
Summary Generated by Built In

Mason Interactive | Brooklyn, NY | Hybrid

Join our award-winning digital marketing agency where data, design, and strategy create exceptional results for fashion, beauty, education, and lifestyle brands.

The Role
We are seeking a detail-oriented Creative Services Coordinator to be the essential link between our clients and our high-performing creative team. You will streamline workflows, manage client communications, and ensure our Creative Director and designers can focus on what they do best: creating stunning work that drives results.

What You Will Do

  • Coordinate creative projects from brief to delivery, managing timelines and stakeholder communications
  • Serve as the primary client contact for project updates, feedback coordination, and expectation management
  • Ensure quality control by reviewing deliverables against brand guidelines and technical specifications
  • Identify and design process improvements to maximize creative team efficiency and client satisfaction

What You Bring

  • 2 to 4 years experience in creative project coordination or traffic management
  • Strong organizational skills with ability to manage multiple projects simultaneously
  • Excellent communication abilities and client service mindset
  • Proficiency with project management tools like Monday, Asana or Trello
  • Understanding of creative workflows and design processes
  • Agency experience required, especially with lifestyle brands

Why You Will Love It Here
Work with our award-winning creative team (VIDDY, AVA Digital, Hermes winners). We offer competitive salary, comprehensive benefits, 401(k) matching, hybrid work model, professional development opportunities, and a collaborative culture with regular team events.

Ready to be the operational backbone of exceptional creative work?

Top Skills

Asana
Monday
Trello
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The Company
HQ: Brooklyn, New York
60 Employees
Year Founded: 2008

What We Do

Mason is celebrating 1 billion dollars in ad budgets managed.

Select clients include:
AMAN
Alexis Bittar
S.C. Johnson
Casio G-Shock
Culinary Institute of America
International Center of Photography
Marimekko
Dagne Dover
University of Florida
Rowan School
The Chicago Insitute
The Community Solution
Edward Sexton Savile Row
Klein Epstein Parker Bespoke Suits
Oars and Alps
Bennett Winch
Tayst
Pryor learning
Vosges Chocolate
The Gel Bottle
Hampden Clothing
Risewell Toothpaste

Mason is a full service ad agency specializing in Performance Paid Media, Creative Production and Branding, CTV/OTT, SEO, and Lifecycle Marketing for DTC + EDU Brands since 2008.

We provide growth-driven performance marketing services for clients in D2C, B2B, and higher education verticals. Depending on your needs, we can help you with a single digital service or a strategic mix of paid media, SEO, creative, lifecycle marketing, programmatic and media planning services.

With cutting edge tools and proven tactics, our team of digital experts will grow your business, increase conversions, maximize ROI, and overall performance. As a Premier Google Partner, we are recognized in the top percentile of agencies worldwide.

We see ourselves as an extension of your team and embrace close collaboration. Every partnership begins by identifying your short and long term goals and creating a result-driven growth plan, so you can get where you want to be.

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