Creative Projects Lead

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision - We are building the planet’s most admired and compelling brand ecosystem

Our purpose - We are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Own it and back yourself - Own the basics, own your role and own the result
• Think without limits - Think, think fast, think fearlessly
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

The role:

Frasers Group is seeking a Creative Projects Lead to support the Senior Creative Manager in delivering key projects within an extensive New Store and Refurbishment Programme, from initial concept and design through to retail handover. 

Reporting to the Senior Creative Manager, you will coordinate multiple concurrent store planning and design projects, supporting the day-to-day delivery and commercial processes of the existing estate. You will build strong working relationships with external partners and internal stakeholders to ensure projects are delivered to the highest standard, on time and within budget. 

Frasers Group is one of the UK’s leading multi-brand retailers, with a continually expanding property portfolio. This is an excellent opportunity to make a tangible impact across our diverse retail platform, working on projects ranging from 5,000 sq. ft to in excess of 300,000 sq. ft. 

Key Responsibilities:

You will coordinate and drive the planning, development, implementation, control and completion of store projects, ensuring consistency with corporate strategy, commitments and goals. Working with a high degree of autonomy, you will manage a small team and oversee several work streams at any one time. 

• Lead the delivery of store projects in line with fascia strategy and design matrices, through effective planning and implementation. 

• Coordinate multiple projects and work streams simultaneously, prioritising workloads, resolving issues promptly and keeping every project on programme and within budget. 

• Define project tasks, resource requirements and programmes, setting clear milestones and deadlines. 

• Embed commercial awareness in every project, working cross-functionally with the Commercial, VM, Marketing and Retail teams to protect each project’s commercial proposition. 

• Manage, direct and coach direct reports, maintaining oversight of all team deliverables and supporting their professional development. 

• Report on project progress and risks to the business and key stakeholders, escalating where appropriate. 

• Lead and manage relationships with external partners, consultants and suppliers as required. 

• Protect and uphold the Frasers Group retail brand identity, continually improving process and quality. 

• Manage project deliverables, schedules and documentation using appropriate project management tools. 

• Attend site visits with external stakeholders to ensure effective delivery of each project. 

• Prepare and present project documentation and presentations to internal and external stakeholders. 

The Essentials 

• Proven experience of coordinating retail store planning and design projects, from concept through to completion, within an industry setting. 

• Demonstrable ability to manage multiple projects and work streams concurrently, working to tight deadlines and budgetary constraints. 

• Ability to work independently and with initiative, with minimal supervision and a track record of sound decision-making. 

• Strong leadership skills, with experience of managing, motivating and coaching a small team. 

• Experience of engaging with a broad range of stakeholders, including internal teams, external consultants and partners. 

• Excellent interpersonal and communication skills, with the confidence to influence at all levels. 

• Strong critical thinking and problem-solving skills, with the ability to troubleshoot effectively during live projects. 

• Excellent organisational and planning skills, with the ability to prioritise workloads and deliver within agreed timescales. 

• A meticulous eye for detail. 

• Flexibility and adaptability to cope with fast-track projects and changing business requirements. 

• Willingness to travel domestically and internationally on a frequent basis. 

• A commitment to continually developing your knowledge and skills. 

Desirable Experience 

• Experience in retail design and shopfitting. 

• Experience in interpreting space plans, technical drawings and manufacturing details. 

• Experience in retail space planning. 

IT Technical Abilities 

• Excellent Word, PowerPoint and Excel skills. 

• Experience using Adobe InDesign. 

• Experience using a project management platform. 

• Experience using AutoCAD (desirable). 

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.