The Role
Manages client merchandise projects from strategy and product pitching through successful delivery. Builds client relationships, develops brand and growth strategies, identifies upsell opportunities, closes inbound projects, monitors timelines, and coordinates support resources. The role requires proactive creative consultation, trend awareness, strong communication, attention to detail, and the ability to manage high volumes of urgent client requests remotely.
Summary Generated by Built In
Fully Remote in the states of: Arizona, California, Colorado, Illinois, Iowa, Kentucky, Michigan, North Carolina, Ohio, Oregon, Texas, Utah, or Washington
THE JOB
Are you a relationship builder who thrives on creative thinking and strategic problem-solving? Do you enjoy the excitement of sales but prefer focusing on advising clients, shaping ideas, and bringing standout merchandise projects to life? As a Creative Project Manager, you will be the entrusted expert on our products and services. You will seize the opportunity to consult with clients on high impact projects that elevate their brand. You’ll push creative boundaries, presenting fresh, innovative merchandise solutions that set both your clients and Kotis apart from the competition. This is a fully remote position.
WHY YOU'LL LOVE US
RESPONSIBILITIES
REQUIREMENTS
COMPENSATION
$77,500-87,500 annual with uncapped bonus potential. Estimated year one $15,000+, team bonus average from 2025 $29,000+.
Kotis Design is an equal opportunity employer. We are committed to recruiting and employing highly qualified individuals who represent the diverse communities in which we live, and with whom we work. We base our personnel decisions on merit, qualifications, performance, and business needs. All employment-related decisions are made without unlawful discrimination based on race, religion, color, national origin, gender, age, marital status, physical, sensory, or mental disability, military status, sexual orientation, gender identity, genetic information, political ideology, status as a victim of domestic violence, sexual assault, or stalking, or any other factor determined to be unlawful by applicable federal, state or local statutes. If you have a disability or special need that requires accommodation, please contact us.
THE JOB
Are you a relationship builder who thrives on creative thinking and strategic problem-solving? Do you enjoy the excitement of sales but prefer focusing on advising clients, shaping ideas, and bringing standout merchandise projects to life? As a Creative Project Manager, you will be the entrusted expert on our products and services. You will seize the opportunity to consult with clients on high impact projects that elevate their brand. You’ll push creative boundaries, presenting fresh, innovative merchandise solutions that set both your clients and Kotis apart from the competition. This is a fully remote position.
WHY YOU'LL LOVE US
- Remote done right. We’re passionate about face time and your location will never be a barrier to meaningful interactions. Since 2015, we've had fully remote teams and have created a thriving culture around remote team collaboration and camaraderie. We’ll give you all the tech and support to make it easy. We have zero plans to have employees return to an office.
- A culture of flexibility. We want you to love your job and we believe that includes the ability to invest in your passions outside of the workplace.
- Grow your career. We have clearly defined career paths that help support both professional development and pay equity. This includes sales training, interpersonal skills development, and regular pay reviews.
- Office Stipend. $500 yearly office stipend to make your home office magazine worthy.
- Virtual events. Beyond our department meetings, our employees can participate in other virtual events. Departments compete against each other playing Pictionary or Scattegories, answer fun and unique questions in watercoolers, or even participate in chocolate tastings. We hold virtual mindfulness groups where anyone can join.
- PTO. We offer generous Paid Time Off in addition to our culture of flexibility, so you’ll be well rested and relaxed to bring your best self to work.
- Swag. We make amazing swag, and often that comes with sampling our swag to ensure we’ll thrill our clients.
RESPONSIBILITIES
- Takes full ownership driving day-to-day operations; planning and overseeing all aspects of your client’s brand strategy, from overseeing project management product pitching and developing timeline, to ensuring a successful project outcome.
- Responsible for fostering and maintaining strong client relationships through effective communication, active listening, a proactive mindset and strategic consultation.
- Prioritize high impact‑ activities, including account strategy, growth and projection planning and sending proactive ideas.
- Keep current on trends to push the creative envelope to showcase ideas that haven’t been done to set your client and Kotis apart from competitors.
- Oversee your own dedicated support assistant who handles non client facing admin tasks, allowing you to focus on driving projects forward, proactive planning, and being a strong creative resource for clients
- Proactively close inbound projects (while earning a monthly bonus) and retain customer revenue while identifying upsell and growth opportunities.
- Work in tandem with your Platform Success Manager to land business and make Kotis the “one stop shop” for all your client’s merchandise.
- Prioritizes a constant stream of high volume, urgent inquiries with a calm demeanor and addresses client concerns and questions promptly.
REQUIREMENTS
- 5+ years Project Management, Account Management, or Sales experience required.
- Strong PC skills and experience working with Microsoft Office suite required.
- Creative with proven track record of strong project management skills
- Excellent written and oral communication skills.
- Ability to handle a high volume of work in a fast-paced environment with strong attention to detail and accuracy.
- AA, BS/BA or equivalent experience.
COMPENSATION
$77,500-87,500 annual with uncapped bonus potential. Estimated year one $15,000+, team bonus average from 2025 $29,000+.
Kotis Design is an equal opportunity employer. We are committed to recruiting and employing highly qualified individuals who represent the diverse communities in which we live, and with whom we work. We base our personnel decisions on merit, qualifications, performance, and business needs. All employment-related decisions are made without unlawful discrimination based on race, religion, color, national origin, gender, age, marital status, physical, sensory, or mental disability, military status, sexual orientation, gender identity, genetic information, political ideology, status as a victim of domestic violence, sexual assault, or stalking, or any other factor determined to be unlawful by applicable federal, state or local statutes. If you have a disability or special need that requires accommodation, please contact us.
Skills Required
- 5+ years of project management, account management, or sales experience
- Strong PC skills and experience with Microsoft Office
- Proven creative project management skills
- Excellent written and oral communication skills
- Ability to manage high-volume work in a fast-paced environment with strong attention to detail and accuracy
- AA, BS, BA, or equivalent experience
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The Company
What We Do
At Kotis, we’re building a team of brand evangelists, designers, developers and doers who are obsessed with creating the best promotional marketing experience ever. We’re the brand behind the brand, the makers of amazing swag & eCommerce solutions meant to amplify our client's message and connect their people. We tackle every project with unbridled enthusiasm, promising to make our clients’ lives easier. We continue to disrupt the traditional promotional products industry--owning the end-to-end workflow of product & design ideation, custom screen printing, retail-quality knitting, e-commerce solutions, warehousing + fulfillment, and more--all to serve our clients better. Want to join the movement?
