Creative Operations Specialist

Casper is looking for a Creative Operations Specialist to manage creative processes from briefing to delivery. The ideal candidate will have a good sense of creative workloads and project deadlines with the ability to shift and balance priorities based on the overall volume of work and business priorities. They should be a self-starter possessing excellent communication skills, can juggle many moving parts and timelines and enjoys working with creatives but doesn't want to be one. This person will serve as a coordinator and communicator between the creative team and multiple groups within the company. 

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper has Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

• Participate in resourcing and scheduling for all creatives 
• Ensure project specs are communicated to the creatives and manage the day-to-day workflow on assigned projects
• Support the Creative Operations Lead in managing the influx of incoming briefs
• Build and monitor timelines to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may delay the project 
• Serve as a point of contact between the creative team and the marketing team, as well as external vendors
• Assist with managing project budgets as well as the Casper Digital Asset Management tool
• Act as a team player and bring a proactive approach to solving problems

• 3+ years working in a creative project management capacity
• Experience using Asana, Bynder, and Figma
• The ability to manage multiple projects at once and proactively identify new projects 
• Familiarity with most aspects of marketing campaigns, photo/video production, and creative file formats
• A proactive approach to developing efficient systems and identifying areas of process optimization
• Meticulous attention to detail 
• The ability to succinctly communicate both verbally and in writing, and provide clear direction on projects
• This role requires working onsite at our Richmond, VA office as a hybrid employee; however, we are also open to candidates based in New York who can work out of our NYC office.

Targeted Annual Base Salary Range: $65,000-75,000 USD

Casper’s compensation philosophy ensures that the actual base salary is based on factors including but not limited to skills, education, experience, special training, time in position, and/or years of service.

We recognize that annual base salary is just one part of a total rewards package. In addition, we offer a comprehensive benefits package, wellbeing resources, and other perks including:

• Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles)...
• Paid Time Off. We believe in the power of rest so take the time you need to recharge.
• Dream-worthy gifted products after tenure milestones!
• Employee Discount to use on whatever you like (with a few exceptions) and product discounts for friends and family!
• … and more!

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

#LI-Hybrid