Creative Operations Specialist

Sorry, this job was removed at 02:19 p.m. (CST) on Thursday, May 14, 2026
New York, NY, USA
In-Office
Fashion • Retail
The Role
Job Summary & Responsibilities

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and accessories, delivered through a robust omni-channel infrastructure and national wholesale distribution. At Designer Brands, we are committed to fostering a culture of collaboration, innovation, and inclusivity, where each employee’s unique perspective contributes to our success. Anchored by our core values of “We Love What We Do,” “We Own What We Do,” “We Do What’s Right,” and “We Belong,” we continuously drive forward together, building a future where everyone can put their best foot forward.

 

 

The Opportunity

Supports the fast‑paced creative team behind all owned and licensed brands within the Designer Brands portfolio. Manages the flow of creative work—from early concept through production—ensuring ideas move smoothly and efficiently across teams. Develops workflows that strengthen day‑to‑day operations, supports photoshoots on set, and helps keep creative projects aligned with timelines and brand expectations. Builds strong connections across the organization to ensure creative projects land with clarity, consistency, and impact.


What You’ll Be DoingProject & Workflow Management
  • Support the full lifecycle of creative projects, including ideation, planning, execution, and delivery.
  • Maintain project timelines, track deadlines, and communicate updates to keep work moving seamlessly.
  • Traffic creative marketing project briefs within Adobe Workfront and coordinate daily scheduling needs.
  • Intake and assign project briefs to the creative team, ensuring direction, scope, and objectives are clear.
Cross‑Functional Collaboration
  • Act as a liaison between creative teams and internal partners to align priorities with business needs.
  • Work closely with designers, copywriters, and other team members to coordinate assignments and resource needs.
  • Communicate clearly across departments to maintain strong alignment and visibility into project progress.
On‑Set Production Support
  • Serve as an on‑set production assistant for photo and video shoots, supporting photographers, stylists, and creative leads.
  • Assist with shoot logistics such as preparing call sheets, facilitating talent communication, and supporting post‑production needs.
  • Help ensure shoots run smoothly by anticipating needs and problem‑solving in real time.
Operational Excellence & Process Improvement
  • Identify bottlenecks and recommend solutions that improve workflow efficiency and project delivery.
  • Track current and upcoming creative projects, monitor timelines, and report progress to senior leadership.
  • Proactively identify roadblocks and take steps to keep projects on track.
  • Continuously evaluate and refine creative processes to support high‑quality output.
Industry Awareness
  • Stay informed on fashion, creative operations, and project management trends.
  • Integrate new insights into workflows to support innovation and efficiency within the creative team.
What You’ll NeedRequired Skills

Project & Creative Operations Experience

  • 3–5 years of experience in creative operations, project management, or production management—preferably in the fashion or creative industry.
  • Experience managing multiple projects simultaneously while balancing timelines, resources, and shifting priorities.
  • Experience with project management software; Adobe Workfront experience is a REQUIREMENT.

Communication & Collaboration

  • Strong written and verbal communication skills with the ability to partner across creative and non‑creative teams.
  • Ability to communicate status updates, challenges, and solutions clearly and confidently.

Organizational & Detail Orientation

  • Exceptional attention to detail with the ability to keep track of many moving pieces.
  • Strong organizational skills to support complex, fast‑moving production environments.

Technical & Process Skills

  • Understanding of creative workflows, design processes, and brand consistency needs.
  • Proficiency with digital asset management systems and design‑related tools (e.g., SharePoint, Bynder).
  • Strong analytical and problem‑solving skills with the ability to anticipate and address issues early.

Education (Preferred)

  • Degree in Business Administration, Project Management, Fashion Marketing, or a related field.
Minimum Qualifications

Minimum Experience

  • 3–5 years of experience in creative operations or project management within the fashion industry.

Minimum Education

  • Bachelor’s degree in Business, Project Management, or a related field.


Perks and Benefits You’ll Enjoy!  

  • Your Sole Well-Being: Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings at https://mymobilewalletcard.com/dbi.
  • Stride with Flexibility: We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspired—wherever you do your best work.
  • Stepping Up Your Career: Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives.
  • We are Shoe-Obsessed: Because we know a great pair of shoes can change your day, you’ll enjoy 30% off at DSW & com, plus discounts across our family of brands.

 

 

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The Company
HQ: Columbus, OH
10,001 Employees
Year Founded: 1969

What We Do

Designer Brands is one of North America’s largest designers, producers and retailers of footwear and accessories that operates retail concepts. Our primary concept, DSW Designer Shoe Warehouse, offers brand name and designer dress, casual and athletic footwear and accessories. The first store opened in 1991 in Dublin, Ohio. Today, DSW operates more than 500 stores in 44 states. The Affiliated Business Group operates nearly 290 leased departments for other retailers, such as Stein Mart, in the U.S. Designer Brands also operates several retail concepts in Canada, including The Shoe Company and Shoe Warehouse, which provide a convenient footwear solution for the whole family, as well as DSW Designer Shoe Warehouse – nearly 150 locations in all. In 2018, the company acquired Camuto Group, the legendary product design and brand development organization best known for the successful Vince Camuto® brand and the footwear licenses of Jessica Simpson® and Lucky Brand®. The partnership transformed Designer Brands into one of the largest footwear companies in North America with global, industry-leading capabilities in product design, development, sourcing and production.

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