Creative Operations Manager (Remote, Contract)

Posted 2 Days Ago
Hiring Remotely in Los Angeles, CA, USA
In-Office or Remote
Mid level
Healthtech • Kids + Family • Machine Learning
The Role
Manage creative production workflows from intake through delivery, including timelines, priorities, stakeholder communication, asset organization, and status reporting. Own Asana and JIRA boards, coordinate brand web requests between creative, Dev, and Growth teams, and facilitate weekly production reviews. The role requires strong organization, communication, project management, and familiarity with creative and web development workflows.
Summary Generated by Built In
About Huckleberry
 
At Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic.
 
Today, more than 6.5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey. 
 
We believe every family should feel taken care of—which is why we’re growing quickly and expanding our product offerings to help every family thrive.

About the Role
 

We are looking for a Creative Producer / Creative Operations Manager to keep our creative and brand-web workflows running smoothly. You'll be the connective tissue between the creative team, cross-functional stakeholders, and our Dev and Growth partners — managing intake, timelines, and priorities so creative work moves efficiently from request to delivery, while also serving as the point of contact for brand-related web tickets.


You will work closely with the entire marketing team and external product partners. 


This is a 6-month, 40-hour-per-week, 1099 contract position.

Areas of Responsibility

    Creative Production

    • Own and manage the Creative Production Asana board, keeping it accurate and up to date as the single source of truth for in-flight production work

    • Manage request intake, ensuring new requests are scoped and assigned appropriately

    • Set deadlines, timelines, and workbacks for creative production deliverables

    • Align on priorities with the creative team, balancing bandwidth against incoming demand

    • Provide regular status updates and gather stakeholder feedback throughout the production workflow

    • Manage creative assets in Google Drive, keeping files organized and easy to find

    • Run a recurring weekly sync to review status, surface blockers, and align on priorities with the creative team

    • Web Ops

      • Own and manage Brand Web tickets via the Web-Brand JIRA board

      • Serve as the point of contact between Dev and Growth on brand web requests

      • Align priorities cross-functionally across Dev, Growth, and the creative team

      • Communicate status updates to stakeholders on open tickets and initiatives via Slack and JIRA

Requirements

    • 3+ years of experience in creative production, project management, or creative operations, ideally in-house or at an agency

    • Background working directly with design or brand creative teams

    • Comfort managing multiple workstreams and stakeholders at once without losing track of details

    • Proficiency in project management tools — Asana preferred, JIRA experience a plus for the Web-Brand ticket workflow

    • Comfortable managing files in Google Drive/Workspace

    • Strong communication skills — you can translate between creative, dev, and growth teams and keep everyone aligned

    • A proactive, organized approach to setting timelines and holding people accountable to them

Nice to Have

    • Working knowledge of design tools (Figma, Adobe Creative Suite) to communicate effectively with the creative team

    • Experience coordinating web/brand-related development tickets

    • Basic understanding of web development workflows/terminology, to liaise effectively with Dev

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.
 

Skills Required

  • 3+ years of experience in creative production, project management, or creative operations
  • Experience working directly with design or brand creative teams
  • Ability to manage multiple workstreams and stakeholders while maintaining attention to detail
  • Proficiency with project management tools, preferably Asana; JIRA experience is a plus
  • Experience managing files in Google Drive or Google Workspace
  • Strong communication skills across creative, development, and growth teams
  • Proactive, organized approach to setting timelines and holding stakeholders accountable
  • Working knowledge of Figma or Adobe Creative Suite
  • Experience coordinating web or brand-related development tickets
  • Basic understanding of web development workflows and terminology

Huckleberry Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Huckleberry Labs and has not been reviewed or approved by Huckleberry Labs.

  • Healthcare Strength — Job postings consistently list medical, dental, and vision insurance for full-time roles. This core coverage establishes a solid health benefits foundation for a small, remote-first startup.
  • Retirement Support — Recent postings reference a 401(k), often with an employer match. This indicates meaningful retirement support is included in the total package.
  • Parental & Family Support — Current role descriptions state paid parental leave for both primary and secondary caregivers. This breadth signals family-inclusive leave policies.

Huckleberry Labs Insights

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The Company
HQ: Irvine, CA
37 Employees

What We Do

Having experienced first-hand the toll of sleep deprivation and the lack of tailored and accessible help for parents, we set out to solve this problem in a new way with a team of sleep experts and data scientists. Huckleberry's first product gets kids from newborns to 5 years old sleeping better and longer. After understanding your child's sleep scenario, our algorithms and sleep experts determine what will work for your situation. Possible to achieve this without leaving your child to cry or medicating them? Yes indeed. Get started at: iOS: https://itunes.apple.com/us/app/huckleberry-sleep-improvement-for-families/id1169136078 Android: https://play.google.com/store/apps/details?id=com.huckleberry_labs.app Learn more at www.huckleberrycare.com.

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