Creative Campaign Manager

Sorry, this job was removed at 06:19 p.m. (CST) on Thursday, Aug 14, 2025
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Country States, Pájaros Barrio, Bayamón
In-Office
Software
The Role
The Creative Campaign Manager is responsible for the design, development, and optimization of customer marketing campaigns (emails, SMS messages, microsites) to encourage best-practice usage of the Digital Onboarding platform. Creative Campaign Managers act in a consultative capacity, with the primary goal of providing Digital Onboarding customers, and the Digital Onboarding internal teams with effective best-practice campaigns that deliver customer objectives. Creative Campaign Managers work closely with our Managed Services experts to understand data-driven campaign performance metrics and optimize campaigns accordingly. Maintaining up-to-date knowledge regarding industry best practices in content copywriting and website design is integral to success in the role.
 

Key Responsibilities

  • Referencing marketing strategy and industry trends for email & SMS marketing performance, the Creative Campaign Manager will produce best practice content to be used across the Digital Onboarding customer base, as well as delivering customer-specific campaigns
  • Partner with our Marketing Strategists to create customized Digital Onboarding campaigns for our high value or high potential value prospects and library campaigns including microsites, emails, and SMS messages for all of our customers to utilize.
  • Be an expert in new product releases and how new externally and internally facing enhancements are designed and work to optimize campaign creation
  • Maintain up-to-date industry knowledge of best practice designs within the Financial Services Industry in order to effectively make recommendations for campaigns
  • Participate in calls as needed to consult with customers on the development of new campaigns and campaign content
  • Track, maintain, and prioritize all creative requests from the Customer Success Management and Sales teams

Skills & Requirements

  • Strong understanding of current marketing best practices is integral to success in the role
  • Exemplary design skills, expert skills with CSS, understanding of responsive website design/HTML
  • Superb ability to analyze data and extrapolate meaningful findings and recommendations from data
  • Excellent verbal and written communication skills, conversion copywriting skills are ideal
  • Ability to convert customer’s business objectives and requirements to campaigns that drive conversion
  • Adaptive to changing situations and flexible in juggling priorities to drive results
  • Interest in emerging technologies and innovation in the field of marketing and/or banking
  • Team player, ability to work with all business divisions in a proactive manner 

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The Company
HQ: Boston, MA
55 Employees
Year Founded: 2015

What We Do

The Digital Onboarding adoption platform helps banks and credit unions turn account openers into engaged and profitable relationships. With personalized messages, microsites, and enrollment tools, the platform makes it easy to:

◆ Enroll in direct deposits in seconds
◆ Update default payment methods at multiple merchants at once
◆ Accept pre-approved offers with an eSignature
◆ Enroll in eStatements & Courtesy Pay without logging in
◆ Retrieve account & member numbers online
◆ Opt-in to email & text messages
◆ Adopt additional products
◆ And more!

Banks and credit unions can easily track product and service adoption rates and compare their performance to 100+ institutions using the platform. The platform enables institutions to deliver highly personalized communications that are more effective and efficient than traditional welcome kits, mailers, basic emails, and phone calls.

The platform was named the Salesforce Accelerate Pitch Competition Winner, FIS Fintech Accelerator MVP Award Winner, Mass Challenge Silver Award Winner, and CreditUnion.com’s Innovation Series Winner (Digital).

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