The Commercial Real Estate (CRE) Relationship Manager will maintain active CRE business development effort through prospect calling, referral source motivation, and community involvement. Timely recording of sales and approve credits within given authority. Present credit offerings to senior management and be able to respond knowledgeably and confidently to management.
Primary responsibilities include:
- Identify, maintain, and grow relationships with institutional and middle market real estate companies, including delivering the Bank’s full product suite, services, and capabilities;
- Prepare recommendations for structuring loans, including syndications strategies, based on specific customer requirements;
- Prepare necessary documentation to support the loan transaction process to include loan origination, structuring and execution of large, complex transactions;
- Perform necessary activities associated with the generation and assessment of new loans, includes risk assessment, generating targeted returns from investments, structuring credit terms, coordinating due diligence efforts, and may be responsible for marketing
- Support Portfolio Management team with various ongoing credit management
- Coordinate efforts with internal product partners: Treasury Management, Derivatives, Capital Markets, etc.
- Establish and cultivate Bank and Institutional Relationships across the Financial Services Sector;
Requirements:
- Requires 10+ years of Commercial Real Estate Relationship Management and performance management experience with ability to manage and grow significant customer portfolio.
- Excellent communication and interpersonal skills and ability to develop deep meaningful relationships
- Proven sales ability with good computer skills for recording and tracking results
- Experience with a variety of CRE asset classes, including Senior Housing, Multi-Family, Mixed Use Industrial, and Institutional.
- Experience with all credit lending products, including Construction, Bridge, Term and Unsecured Lines of Credit.
Education, Certification, and/or Other Professional Credentials:
- A four year business degree with successful completion of a credit training program, MBA helpful but not required
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday - Friday
Pay Transparency
The salary range for this position is $245,000 – $270,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
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About UsEqual Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 10+ years of commercial real estate relationship management and performance management experience
- Ability to manage and grow a significant customer portfolio
- Excellent communication and interpersonal skills
- Ability to develop deep, meaningful relationships
- Proven sales ability
- Good computer skills for recording and tracking results
- Experience with CRE asset classes including senior housing, multifamily, mixed-use industrial, and institutional real estate
- Experience with construction, bridge, term, and unsecured lines of credit lending products
- Four-year business degree
- Successful completion of a credit training program
- MBA
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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