Craft Hospitality Lead, Chandler, AZ - Semiconductor

Posted 3 Days Ago
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Chandler, AZ, USA
In-Office
Mid level
Professional Services • Semiconductor • Energy
The Role
Lead on-site hospitality and event programming for a large construction project: build relationships with customers, trades, and vendors; plan and manage event logistics, budgets, and vendor contracts; collect and act on worker feedback; maintain welcome packages and continuous improvement for craft personnel.
Summary Generated by Built In
WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance.

WWPS, is seeking a highly skilled Event/Craft Hospitality Lead to join our growing team in the Chandler, Arizona area for a large-scale manufacturing construction project. 

The Craft Hospitality Lead position is a unique and highly rewarding job opportunity. The ideal candidate will be interfacing with our customer, valued crew members, and trade partners to make our site the best in Arizona! This job requires a dedicated employee with organizational, communication, and problem-solving skills to run a dynamic program.

Responsibilities

  • Establishing and maintaining relationships with customer management, trade partner management, craft/trade partner personnel, and vendors
  • Constantly interface in the field and collect ideas on how to make the site a better place to work
  • Seek out, collect and collate these ideas in a running log and provide/present to management on a regular cadence
  • Manage an established event calendar for the year, including confirming dates for site availability, customer feedback and approval.
  • Multitasking multiple events throughout the planning stages and prioritizing as needed
  • Planning Site event details and aspects, including budget, logistics, customer feedback and approval. Certain events will be identified for planning with assistance from trade partners onsite that will include gathering a committee for decision making and feedback.
  • Coordinating site logistics with identified team members. (Bringing vendors on site through security, using map templates for directions, and ensuring day of event materials are available)
  • Utilize lessons learned from each event to continuously improve based off craft personnel, customer, and team feedback
  • Creating reliable budget reports and submitting payments to vendors on time
  • Remaining on budget with each event cost, including creative solutions to meet small to large budgets per event
  • Managing events and addressing potential problems that may arise
  • Planning for potential scenarios that could impact the integrity of the event
  • Maintaining a working knowledge of the complex needs of a wide variety of events and escalating issues promptly
  • Work with local vendors to obtain special discounts for craft personnel
  • Assemble / Maintain a package that can be given to craft personnel as they enter the site to inform them of the amenities that are available to them

Craft Hospitality Skills and Qualifications:

  • Being a motivated self-starter
  • Excellent communication and interpersonal skills
  • Negotiating contracts with vendors and service providers
  • The ability to multitask efficiently
  • Critical thinking and problem solving
  • Ability to identify, assess, and escalate issues
  • Selecting the best price for products and services
  • Advanced written and oral communications skills
  • Digital image content creation (Canva experience preferred)
  • Budget creation and management
  • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams, SharePoint)

Requirements

  • Demonstrable experience successfully leading a wide range of hospitality disciplines including one, or many, of the following: events, catering, front of house, corporate travel corporate, or Facility Management, ideally within a hospitality or corporate setting
  • A college degree or higher
  • A solid background in vendor/subcontractor management and project execution
  • A strong financial acumen
  • Superb communication skills
  • An ability to think strategically but also get in the trenches
  • Most of the day spent on your feet at an active construction site working with people

Benefits:

  • This is a full-time position with World Wide Professional Solutions. We offer excellent benefits including:
  • Medical, dental, and vision insurance
  • Life insurance
  • Short- and long-term disability coverage
  • Company-matched retirement plan
  • All benefits begin the 1st of the month following your start date

This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the first of the month following your start date.
 
World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Demonstrable experience leading hospitality disciplines (events, catering, front of house, corporate travel, or facility management)
  • College degree or higher
  • Background in vendor/subcontractor management and project execution
  • Budget creation and financial management skills
  • Proficiency in Microsoft PowerPoint, Excel, Word, Teams, SharePoint
  • Digital image/content creation (Canva experience preferred)
  • Excellent communication and interpersonal skills (advanced written and oral communications)
  • Experience negotiating contracts with vendors and service providers
  • Ability to multitask, prioritize multiple events, and solve problems in real time
  • Ability to identify, assess, and escalate issues; strong critical thinking
  • Capable of spending most of the day on feet at an active construction site
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The Company
186 Employees
Year Founded: 2016

What We Do

World Wide Professional Solutions (WWPS), a Cumming Group Company, is a high-tech professional services organization specializing in project, program, construction, and design management. The company provides experienced management teams for the semiconductor, mission-critical, and energy industries. By implementing lean construction methods and collaborative contracting, WWPS focuses on enhancing project performance, minimizing risk, and delivering high-quality results for clients at the cutting edge of these complex, large-scale manufacturing and infrastructure sectors.

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