CR Retention / Sales Specialist

Are you a motivated, results-driven individual with experience in BPO sales? If you know how to close deals, handle objections, and hit performance targets, we want to connect with you.

We’re building a sales-focused talent pool for future openings. If you meet the requirements and are passionate about delivering results, apply now and be among the first considered for our next class.

As a Sales Representative, your responsibilities may include:

• Making inbound and outbound calls to potential or existing customers

• Promoting and selling products, services, or upgrades based on customer needs

• Explaining features, pricing, terms, and promotions clearly and professionally

• Handling objections and closing sales using persuasive, customer-first approaches

• Recording customer information and interactions in CRM tools

• Meeting and exceeding sales targets, conversion goals, and call quality metrics

• Collaborating with your team and supervisors to continuously improve performance

To qualify for this role, you must have:

• At least 6 months of sales experience in a BPO or call center environment

• Proven ability to meet or exceed sales quotas or commission-based goals

• Strong verbal communication skills and persuasive selling techniques

• Fluency in English (spoken and written – B2 level or higher)

• Comfort working in fast-paced, high-volume environments

• A high school diploma or equivalent

• Experience using CRM systems, scripts, and productivity tools

• Previous roles in telemarketing, upselling, retention, or cross-selling

• Familiarity with platforms like Salesforce, Zendesk, or Five9

• Experience handling cold calls, warm leads, or contract renewals

• Confidence, resilience, and a goal-oriented mindset

• Excellent communication, persuasion, and negotiation skills

• Ability to manage rejections while staying focused on targets

• Strong typing, multitasking, and time management skills

• Willingness to follow scripts while maintaining a natural and engaging tone

This is your chance to be one of the first considered for upcoming sales classes in a company that values performance, professional development, and growth potential. If you're looking to take your BPO sales career to the next level, we want to hear from you.