Courier (PRN)

POSITION TITLE: 052 - Courier
LOCATION: Hospital Setting and Clinical
REPORTS TO: Director of Facilities
REVISION DATE: 4/30/2026

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
•     REQUIRED: see above
•     PREFERRED: 
• EXPERIENCE: N/A 
•     REQUIRED: 
•     PREFERRED: 
• OTHER REQUIREMENTS OR LICENSURE: Must have valid driver license and able to be placed on the OCH insurance policy

JOB DESCRIPTION: 
The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as all-inclusive of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required. All employees subject to an annual performance evaluation based on the duties and responsibilities of this position. 

PHYSICAL DEMANDS & WORKING ENVIRONMENT: Usual working space is a well-ventilated area. Requires standing, walking, turning, bending, stooping, and lifting. Clear speech to communicate effectively with customers (e.g. patients, families, and other team members). Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. Lifting up to 50 lbs may be required, anything over 50 lbs should be a team lift or with the use of a lifting aid. 
COMPLIANCE AND REGULATORY EXPECTATIONS: All employees are expected to conduct themselves in a manner that upholds the highest standard of integrity, ethical behavior, and regulatory compliance. As a condition of employment, employees must adhere to:
· OCH Code of Conduct
· OCH Policies and Procedures
· Scope of Practice within License/Certification.
· HIPAA and HIPAA Security Confidentiality Standards
· Workplace Safety
· Mandatory Training
· Annual Compliance Education

ESSENTIAL JOB FUNCTIONS & KEY RESPONSIBILITIES: 

Medical couriers transport important documents, supplies and specimens between facilities. This job holds high importance because the organization depends on how documents and specimens are handled, particularly where integrity of samples is concerned. Medical couriers need to be exceptionally vigilant when carrying and transporting these so that loss, theft or contamination does not occur. Position also performs minor maintenance tasks between transport. Reports to the Facilities/Maintenance Manager and keeps their manager informed of issues encountered. Other duties may be assigned. 

•    Courier will follow pick-up and delivery destinations, as much as possible, per route schedule.
•    Will also be responsible for non-scheduled pick-up or deliveries as deemed by Director(s) or designee. Pick-up or deliveries will be assessed as Emergent or Urgent to determine necessity of schedule changes to avoid conflicts.
•    Chart out shortest and most efficient way to reach delivery destinations on conventional maps or the GPS. 
•    Drive delivery vehicle to the destination by always ensuring delivery haul integrity.
•    Picks up parcels containing medical records and charts and patient samples and read and understand instructions for care
•    Place or stack safely in delivery vehicle along with corresponding papers and receipts
•    Verify name of the recipient by checking identities and handing over parcels to them
•    Ascertain that signatures are obtained on receipts and that any correlating paperwork is handed over
•    Return any undelivered packs/parcels to the facility and provide valid reasons for failed deliveries
•    Perform both preventative and regular maintenance on delivery vehicle including all changes, tire air pressure and fueling 
•    Will be assigned general maintenance duties between scheduled routes. 
•    May be requested to be member of QI team.
•    Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.
•    Performs all procedures according to established policies and procedures of OCH and adheres to legal compliance policies and other regulatory issues.

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
•     REQUIRED: see above
•     PREFERRED: 
• EXPERIENCE: N/A
•     REQUIRED: 
•     PREFERRED: 
• OTHER REQUIREMENTS OR LICENSURE: Must have valid driver license and able to be placed on the OCH insurance policy