JOB DESCRIPTION – Country Sales Manager
Location - Zambia
Our client is seeking an experienced senior sales professional based in Zambia with experience in FMCG/ Consumer Health Industry for an exciting opportunity contracted with IQVIA.
Job Purpose
The Country Sales Manager is responsible for driving sales execution, outlet coverage, and team performance within the Zambia territory. The role focuses on achieving volume, distribution, and visibility targets through effective management of distributor sales teams, distributors, and retail relationships.
Key Responsibilities
Distribution & Coverage
• Ensure numeric and weighted distribution targets are met.
• Identify new outlet opportunities and oversee outlet onboarding.
• Track route compliance and prevent gaps, overlap, or missed coverage.
Trade & Customer Management
• Build and maintain strong relationships with distributors, key retailers, and wholesalers.
• Resolve trade issues including stock availability, pricing concerns, and visibility challenges.
• Support execution of trade promotions and activations in the market.
Reporting & Performance Tracking
• Submit weekly and monthly sales reports, including coverage and productivity metrics.
• Track KPIs such as sales vs target, strike rate, outlet coverage, and availability.
• Provide market intelligence on competitor activities, pricing, and parallel trade risks.
Team Leadership & Management
• Lead, coach, and supervise sales representatives, promoters, and merchandisers.
• Conduct daily route planning, morning briefings, and performance reviews.
• Ensure high levels of discipline, attendance, and productivity within the team.
Compliance & Brand Standards
• Ensure all sales activities comply with company policies, brand guidelines, and standard operating procedures.
• Support proper execution of POSM, visibility, and promotional materials.
• Flag risks related to pricing, counterfeit, or parallel products.
#LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Experience in FMCG/Consumer Health Industry
- Proven track record in sales management
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
