Countersales Rep

Posted Yesterday
Be an Early Applicant
Angleton, TX, USA
In-Office
25-27 Hourly
Junior
Energy • Industrial
The Role
Provides parts counter sales and customer support for construction and industrial equipment customers. Responsibilities include identifying parts, verifying order accuracy, determining quantities and sourcing, communicating freight and timelines, and supporting Parts department operations. The role requires customer service experience, mechanical aptitude, computer skills, professional communication, and the ability to work independently and collaboratively. Bilingual English/Spanish skills, Cat Systems knowledge, and heavy equipment or industrial parts experience are preferred.
Summary Generated by Built In
Building Texas… Powering the World.
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! 

We are hiring a Parts Counter Sales Representative in Angleton TX to provide exemplary support to all Parts customers.

Counter Sales Representative Benefits:

  • Great Work-Life Balance
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability
  • Full-Time Benefits to include: Medical, Dental, Vision
  • 401(k) Employer Matching
  • Paid Vacation, Sick Time, Holidays

Counter Sales Representative Responsibilities:

  • Providing exceptional customer service to all customers
  • Ensure all parts orders are accurate 
  • Assist customers to determine necessary parts information such as parts numbers, quantities, sourcing, freight, timelines, etc.
  • Assist in all areas of Parts department as needed
  • Maintain a safe and clean work environment

Counter Sales Representative Position Requirements:

  • High school graduate or equivalent
  • At least 2 years experience in a customer service role
  • Mechanical aptitude
  • Strong Computer skills
  • Professional communication skills: verbal, written, email, phone, face-to-face
  • Ability to work as part of a team and individually to achieve department and company goals
  • Dedication to providing exceptional customer service
  • Outgoing, positive personality
  • Self-motivated, willing to go above and beyond to get the job done

Strongly Preferred:

  • Bilingual English/Spanish
  • Knowledge of Cat Systems
  • Previous experience working in a heavy equipment, parts, or industrial 

Check out the Mustang Cat Anthem to see our mission in action!

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Mustang Cat is an Equal Opportunity Employer.

Skills Required

  • High school diploma or equivalent
  • At least 2 years of customer service experience
  • Mechanical aptitude
  • Strong computer skills
  • Professional verbal, written, email, phone, and face-to-face communication skills
  • Ability to work independently and as part of a team
  • Dedication to exceptional customer service
  • Outgoing and positive personality
  • Self-motivated attitude and willingness to go above and beyond
  • Bilingual English/Spanish
  • Knowledge of Cat Systems
  • Previous heavy equipment, parts, or industrial experience
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The Company
HQ: Houston, TX
757 Employees
Year Founded: 1952

What We Do

Mustang Cat is a privately held Caterpillar dealership headquartered in Houston, Texas, serving Southeast Texas. It sells and rents new and used construction and earthmoving equipment, and provides replacement parts, maintenance, repairs, and engine-rebuild services. Its power-systems division supplies electric power generation, gas-compression, marine, and industrial equipment. The company supports construction, oil and gas, manufacturing, marine, and other commercial customers.

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