Counsellor (AECC - Nepal)

Posted 8 Days Ago
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Kathmandu, Bagmati, NPL
In-Office
Entry level
Energy • Utilities
The Role
Provide guidance and accurate information to prospective international students, counsel enquiries via phone/email/in-person, maintain student records, follow up to build relationships, meet applicant targets, handle difficult situations, and perform related administrative and reporting tasks.
Summary Generated by Built In

About AECC

AECC is the trusted education consultants for international students looking to open their world by studying overseas. We are a global organisation, with our head office based in Melbourne, Australia. AECC is the world leader in international education with a number of related business lines including student placement into education providers across all sectors, as well as visa and migration services to international students. 

Role Purpose

Reporting to the Office Manager at the Kathmandu branch you will be responsible for providing sound advice, accurate information, and proper guidance to all prospective international students.

What Does This Opportunity Mean for You

We receive a large number of enquiries from our students. You will be responsible for counselling these enquiries and selling our services, over the phone, by email & in person.

Your responsibilities will include, but not be limited to: 

  • Closely monitor and consistently follow up with students by maintaining a good relationship with them
  • Ensure accurate information is given to students
  • Maintain accurate details of each student and ensure that their information is kept up to date
  • Successfully accomplish the targeted number of applicants each time or going above and beyond set expectations
  • Able to handle conflicting and tough situations in a composed manner
  • Other related tasks as required by the business

Skills and Attributes Required

  • Be customer-centric and can work in a cross-cultural environment
  • Excellent organisational skills to deliver reports and feedback from all marketing initiatives in a timely and informative manner
  • Excellent communication skills - written, verbal, interpersonal
  • Demonstrated team player
  • Possess competent knowledge of relevant computer skills

Skills Required

  • Provide accurate advice and guidance to prospective international students
  • Counsel student enquiries and sell services via phone, email, and in person
  • Maintain and update accurate student records and follow up consistently
  • Achieve or exceed targeted number of applicants
  • Handle conflicting and tough situations in a composed manner
  • Be customer-centric and able to work in a cross-cultural environment
  • Excellent organisational skills to deliver reports and feedback timely
  • Excellent written, verbal, and interpersonal communication skills
  • Demonstrated team player
  • Competent knowledge of relevant computer skills
Am I A Good Fit?
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The Company
555 Employees
Year Founded: 2008

What We Do

Arkansas Electric Cooperative Corporation is a wholesale electric energy provider that generates, sells, and delivers reliable and affordable wholesale electric energy, along with related services, to its 17 member-owners, which are electric cooperatives. The organization focuses on ensuring that these member-owners have access to the energy resources necessary to serve their customers effectively and affordably.

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