Corporate Systems Engineer - New York, NY, Austin, TX, Toronto

| New York, NY, USA
Employer Provided Salary: 115,000-145,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. In addition to the open source version of the DB, we offer CockroachCloud, a self-service, fully managed cloud offering of CockroachDB.  We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy. 

About the Role

CockroachDB helps anyone who needs to scale fast, survive anything, and thrive everywhere. We are looking for a Corporate Systems Engineer who will manage key systems (Okta, Jamf, Google Workspace, InTune). This role will report to the Senior Corporate Engineering Manager and work closely with the Security, Office & People teams. This role will be the second member of the Corporate Systems Team.

You Will

  • Act as an Okta administrator, configuring integrations & building workflows.
  • Interacting with and building custom API flows and integrations.
  • Be responsible for maintaining/troubleshooting our Mac fleet using Jamf & MDM. This includes keeping our Macs up to SOC2 and other compliance standards.
  • Expand our automations and zero-touch deployments.
  • Assist with managing our Windows fleet via Microsoft InTune.
  • Work closely with the Security team on maintaining endpoint health.
  • Write and maintain documentation for both internal team use as well as for users.
  • Work as an escalation point for the global Corporate Operations team.
  • Assist with Mobile Device Management for personal mobile devices.
  • Assist the Corporate Engineering team with broader projects such as New Office Expansions, Compliance Certifications, Automations, etc.

You Have

  • 3+ years of experience administering Okta
  • Experience creating detailed Okta Workflows as well as experience with Connector Builder
  • 3+ years of technical experience in a Level II & III support role supporting Jamf with both MacOS, and iOS
  • Jamf Certification 300 or equivalent work experience (Munki, Fleetsmith, Kandji)
  • Familiarity with Terraform or other IaC tools and concepts
  • Experience developing and maintaining scripts (Bash, Python)
  • An in-depth understanding of how to administer Apple’s Zero Touch Deployment system
  • Comfortable with supporting/maintaining Windows & Android systems if needed
  • Security centered mindset
  • Experience supporting national & international employees
  • An excitement for getting things done in a fast-paced environment

Expectations

In the first month, you will join your Corporate Systems Team and learn the processes in place for our various Corporate IT systems. We believe that it's essential for you to take this first month to become familiar with our technology, company, and our culture.

By your second month, you will assist the team with Okta, building Okta Workflows, Google Workspace, Jamf, Azure, or any other areas where the team needs your help. You will work with the team lead and management to plan current and future work.

As our team grows, you will have the opportunity to help shape the direction of our systems and endpoints. We want our employees to have a seamless productivity experience. Our best work should be invisible. 

We also offer technical training and experienced mentorship to help you learn and grow continuously.

The Team

In addition to your reporting director, you will work closely with senior management.

Reporting to Richard Dachtera - Senior Manager, Corporate Engineering

Richard is the founding member of the Corporate Engineering team at Cockroach Labs. Over the last two and a half years he’s owned every aspect of the organization. He helped bring the company to SOC2 compliance, supported the company during the COVID transition and opened three offices for the company. Before Cockroach Labs he spent five years at Dropbox as their founding Corporate Engineer hire in New York and then Seattle. Outside of work he’s an avid photographer, with rolls of film easily found in his coat pockets. Also Richard is the unofficial photographer for the company, volunteering his time to take headshots for all employees.

Mike Geehan  - Senior Director of Security

Mike Geehan is responsible for the safety and security of CockroachDB Cloud and surrounding infrastructure. Mike joined Cockroach Labs from a DC based start-up, and prior to that spent time in larger tech companies in a wide range of roles. Mike is focused on team development. Enabling and growing his team is paramount to the success of the team, and hence the business as a whole. Mike is based in Houston, Texas, and outside of work is focused on his family, his bikes, and in getting a cycling related non-profit organization off the ground.

Benefits

  • Competitive Health Insurance Coverage (for you & your dependents!)
  • Paid Parental Leave (with baby bucks)
  • Flexible PTO 
  • Learning & Development Budget
  • Relocation Support (as applicable)

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].

The annual anticipated base salary range for U.S. candidates for this role is USD $115,000 to $145,000, plus commission if a sales role. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location.  Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salary is one component of the Cockroach Labs’ total rewards package, which includes stock options, health insurance, life and disability insurance, funds towards professional development resources, flexible PTO, paid holidays, and parental leave, to name a few! Salaries for candidates outside the U.S. will vary based on local compensation structures.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • TypeScriptLanguages
    • SCSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • gRPCFrameworks
    • JestFrameworks
    • KubernetesFrameworks
    • OAuthFrameworks
    • React Testing LibraryFrameworks
    • CockroachDBDatabases
    • PebbleDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • InVisionDesign
    • AirtableManagement
    • NetlifyCMS
    • Chorus.AICRM
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • AnaplanCRM
    • DemandbaseCRM
    • ClariCRM
    • PostBeyondEmail
    • MarketoLead Gen
    • BizibleLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Google MeetCollaboration
    • CultureAMPCollaboration
    • PaveCollaboration
    • BambooHRCollaboration
    • JIRAProject Management
    • LookerProject Management

An Insider's view of Cockroach Labs

How would you describe the company’s work-life balance?

Work-life balance is truly woven into CRL culture. Scheduled “Roach & Relax” days, zero expectation of being available/on-call outside of working hours or during PTO, and great flexibility so we don't have to mold our whole lives around our jobs. This company recognizes we do our best work when in balance and actively supports us in achieving it!

Michelle

Senior Technical Content Marketer II

How do you collaborate with other teams in the company?

Cross-team collaboration is essential at Cockroach Labs. It is the most effective way to leverage shared expertise across different areas of the database to solve a common problem. At the Toronto office, which has folks from almost every core database team, we enjoy taking on large projects that rely on close collaboration!

Aditya

Member of Technical Staff

How has your career grown since starting at the company?

As an engineer, I've gone from being an active participant in projects that push the bounds of CockroachDB's performance, scalability, and adaptability, to becoming the person leading those projects myself. From my coworkers, I've gained more confidence and more domain knowledge in being able to tackle complex challenges in the database space.

Bilal

Member of Technical Staff

How do you empower your team to be more creative?

We empower our teams to be more creative with two core values: autonomy and a commitment to excellence. We surround teams with examples of excellence, high standards, and critical information to spark ideas and then empower them with the autonomy to act. But creativity needs space, so every Friday is a flex day where teams can explore these ideas.

Isaac

VP, Engineering

What is your vision for the company?

For us to be widely recognized as the #1 zero-ops distributed MultiRegion, MultiCloud DB solution for OLTP apps. We truly are the one stop shop for all transactional workflows - the most highly reliable, easily scalable, effortlessly survivable cloud DB. I would love for folks to try us & see for themselves how easy it is to get started with CRDB!

Sue

Sales Engineer

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Well-being for All: We partner with Spring Health (12 pre-paid sessions per year), LiveHealth Online, and an Employee Assistance Program to provide free counseling and mental health support on our team.

Flex Fridays: Focus on what drives and motivates you outside of core work responsibilities. This is your day to self-manage and grow in whatever way you choose.

Flexible Time Off & Hours: We care about productivity, not face time. Take time off when you need it and disconnect when you're not at work. Arrange your calendar in the way that makes the most sense for your unique personal and professional priorities.

Having Fun Together: In addition to sharing meals and snacks in the office and through online #donut meetings, we dedicate company time to bond through in-person and virtual activities and events that include trivia, karaoke, paint-alongs, games, cocktail crafting, cooking, fitness classes, and more.

Team Trips: Twice a year we try to all meet in person. These might be trips to the NYC HQ or to camp in the mountains. The connections made in these environments build friendships, inspire ideas, and deepen the ties which make working together fun and productive.

Learning is Good: We provide an annual stipend to support your learning and development. We also host free professional development workshops throughout the year.

Parental Leave & Family Planning: We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support (including 80% return with Family Fridays), an additional 2 weeks of PTO if leave is taken all at once, plus $500 in baby bucks. We provide family planning support through the Cleo platform and dependent care FSA.

Health, Retirement, & Other Perks: competitive health insurance coverage for you & your dependents; One Medical membership; XP Health smart vision platform benefits; gym discounts; gender-affirming care; life insurance; free Covid testing; employee discounts & perks through SmartSpend; commuter benefits; FSA; 401(k).

Culture
Volunteer in local community
CRL dedicates at least 2 days per year to volunteering and partners with Sequoia for additional volunteer opportunities. For each hired referral, we donate $2,500 to the referrer's charity of choice.
Partners with nonprofits
CRL has ongoing partnerships with orgs including Black Girls Code, Power to Fly, and Marcy Lab. Our marketing, events, and recruiting teams have long replaced swag gifts with charity-based campaigns.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
We understand flexibility is essential and encourage employees to work with their managers on determining an agreeable regular schedule. Each Friday is Flex Friday, a day to self-manage and grow.
Remote work program
Cockroach Labs has adopted a distributed workforce model. We support employees who work in multiple locations, from our corporate offices, to home offices, to co-share spaces, to some combination.
Diversity
Documented equal pay policy
Mandated unconscious bias training
CRL regularly conducts company-wide and departmental trainings on avoiding unconscious bias, anti-harassment, and fairness in hiring.
Mean gender pay gap below 10%
Diversity employee resource groups
CRL's CREWS groups aim to foster inclusivity and connection. POC@CRL, Women of CRL, Infinite Colors (neurodivergence), and Roacher Pride are currently active, and any Roacher can make a new one!
Hiring practices that promote diversity
CRL has built more equitable hiring practices with resume-less, exercise-based interviews and standardized rubrics across all interviews, along with regularly conducted unconscious bias training.
Health Insurance + Wellness
Flexible Spending Account (FSA)
CRL's employees have the opportunity to elect into an FSA which allows them to make pre-tax contributions to an account for medical expenses.
Disability insurance
U.S. employees are covered by Cockroach Labs's short- and long-term disability insurance.
Dental insurance
Cockroach Labs offers comprehensive dental coverage with preventative care coverage at no cost to employees.
Vision insurance
We cover 100% of the premium for vision insurance which covers up to $130 in frames or contact lenses per year and XP Health membership (includes 3 $180 benefit credits for eyewear or lenses).
Health insurance
Competitive Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for you, your spouse, partner, and/or dependents, along with One Medical and LiveHealth Online memberships.
Life insurance
Cockroach Labs offers competitive life insurance to our employees.
Pet insurance
Lower vet bills by up to 90% with a pet insurance policy.
Wellness programs
We offer a gym reimbursement program and contribute to CitiBike memberships.
Team workouts
Our Workplace Experience team organizes wellness events including summer yoga and outdoor retreats when conditions allow. Members of our #fitness channel meet daily for 15 min workouts.
Mental health benefits
Cockroach Labs partners with Spring Health to provide pre-paid therapy sessions to all employees in addition to an EAP and a LiveHealth Online membership.
Financial & Retirement
401(K)
Company equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Charitable contribution matching
Cockroach Labs matches employee referral bonuses with an equivalent donation to a 501(c)(3) organization of the employee's choice.
Child Care & Parental Leave
Childcare benefits
Dependent FSAs allow you to set aside pre-tax dollars for child care during the day or before/after school. Cockroach Labs also gift new parents $500 Baby Bucks to use on family essentials.
Generous parental leave
Cockroach Labs offers up to 12 weeks of flexible family leave with an additional 2 weeks of PTO, $500 Baby Bucks, re-entry support with an 80% return, and more to all employees.
Family medical leave
Employees in need may qualify for a leave of absence to care for their own serious health condition or that of a spouse, child, or parent.
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Cockroach Labs regularly hosts Connect + Contribute Days, company-wide opportunities to volunteer or contribute to your community on company time.
Sabbatical
Employees with over five years of service who have significantly impacted the company's success are eligible for up to three months of sabbatical leave.
Paid holidays
Paid sick days
Cockroach Labs offers up to two weeks per year of sick leave in addition to flexible PTO.
Office Perks
Commuter benefits
Pre-tax Commuter Account & Citi Bike Membership Contributions.
Company-sponsored outings
Monthly Company Activities, Holiday Parties, & Bi-Annual Company Trips.
Free daily meals
Fully stocked office kitchens and catered lunches Monday through Thursday or meal stipends for employees when in office. Monthly customizable snack box deliveries for hybrid and remote employees.
Free snacks and drinks
All corporate offices have fully stocked kitchens with unlimited snacks and beverages. Visit the NYC HQ for kombucha on tap!
Some meals provided
Catered lunches Monday through Thursday or daily meal stipends for employees when working from a Cockroach Labs office. Monthly customizable snack box deliveries for remote employees.
Company-sponsored happy hours
Cockroach Labs regularly hosts in-office and virtual happy hours. Our POC@CRL CREWS group hosts monthly "Wine Wednesday" Kickbacks.
Recreational clubs
Recreational Clubs at Cockroach Labs includes #fitness, ping pong, book club, and more!
Relocation assistance
Relocation assistance for you and your family to move to a corporate office location.
Fitness stipend
Cockroach Labs offers a gym reimbursement program and CitiBike membership discounts.
Home-office stipend for remote employees
New Roachers are eligible for up to $1000 in reimbursements to improve their work-from-home setup ($500 yearly thereafter for fully remote employees).
Onsite gym
Professional Development
Job training & conferences
$2500 Learning is Good Budget - to be used for learning materials, conferences (and travel), and continued education.
Tuition reimbursement
$2500 Learning is Good Budget - to be used for learning materials, conferences (and travel), and continued education.
Lunch and learns
Lunch & Learns are regularly hosted at Cockroach Labs.
Promote from within
Mentorship program
New Roachers are paired with a "Roachmate" to act as guides and buddies through onboarding. The Engineering department offers a formalized Mentorship Program.
Continuing education stipend
$2500 Learning is Good Budget - to be used for learning materials, conferences (and travel), and continued education.
Continuing education available during work hours
Flex Fridays are your days to self-manage and grow how you best see fit.,
Online course subscriptions available
Customized development tracks

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