Corporate Support Engineer

Reposted 10 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Fintech • Software
The Role
The Corporate Support Engineer develops and maintains scripts for automation, manages Microsoft 365 services, and provides user support and training.
Summary Generated by Built In
Key Responsibilities:PowerShell, Python, or Other Scripting: (Moved to First)
  • Develop and maintain PowerShell, Python or other scripts for automation of administrative tasks.
  • Implement scripts to streamline processes and improve efficiency.
  • Ensure scripts are secure and comply with company policies.
Microsoft 365 Administration:
  • Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Configure and optimize Microsoft 365 applications to meet business needs.
  • Monitor system performance and troubleshoot issues.
Microsoft Entra and Active Directory Management:
  • Configure identity services to ensure secure operations.
  • Manage user accounts, groups, and permissions.
  • Work with the InfoSec and compliance teams to monitor security policies and ensure regulatory compliance.
  • Integrate with other systems and automate tasks using PowerShell.
  • Provide technical support and resolve issues.
Intune and Microsoft Defender:
  • Administer and configure Intune for device management and policy enforcement.
  • Implement and manage Microsoft Defender for endpoint protection and threat management.
  • Ensure compliance with security policies and procedures.
Mac OS Management:
  • Provide support for Mac OS users within the Microsoft 365 environment.
  • Configure and manage Mac devices using Intune.
  • Troubleshoot and resolve Mac-related issues in collaboration with the IT support team.
User Support and Training:
  • Provide quality technical support services to end-users for Microsoft 365 and Mac-related issues.
  • Conduct training sessions to educate users on best practices and new features.
  • Create and maintain documentation for IT processes and procedures.
Qualifications:
  • Proven experience as a Microsoft 365 Engineer or similar role.
  • Proficiency in Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Experience with Mac OS management and support.
  • Familiarity with Intune MDM or similar solutions.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Proficiency in PowerShell scripting.
  • Ability to work independently and as part of a team.
Preferred Skills and Experience:
  • Experience with other scripting languages (PowerShell, Bash).
  • Knowledge of networking fundamentals and security best practices.
  • Ability to adapt and pivot for new technologies.
  • SSO Integration.
  • Defender portal knowledge.
  • AWS Workspace operational support.

Skills Required

  • Proven experience as a Microsoft 365 Engineer or similar role
  • Proficiency in Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive
  • Experience with Mac OS management and support
  • Familiarity with Intune MDM or similar solutions
  • Proficiency in PowerShell scripting
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The Company
HQ: West Hollywood, CA
1,100 Employees
Year Founded: 2010

What We Do

InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named a CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world.

Why Work With Us

Our growth is driven by our people as much as by our product. We are a team of operators, designers and artists. We value fresh perspectives as well as seasoned experience. We are connected by a strong sense of fun and family, working with focus to meet and exceed the highest standards.

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