JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Corporate Responsibility (CR) department supports the firm’s business objectives by advancing a more durable and safe financial system and an economy that works for all, so the firm can best serve its customers, clients and communities around the world. The department includes sub-departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research, and this role sits within CR’s Strategy / Chief Operating Office, partnering with CR leaders to solve strategic problems and promote cross-CR operating and management rhythms.
As an Associate in the Corporate Responsibility COO team, you will help solve operations and execution challenges critical to Corporate Responsibility and to the firm, and help build and run programs, forums, and operating rhythms that enable CR teams to deliver impact for our customers, clients, and communities.
Job Responsibilities
- Help solve operational challenges across CR (e.g., process redesign, operating model and governance, and workflow optimization) and support CR’s AI transformation journey by structuring problems, analyzing data, and (where required) driving recommendations through implementation
- Drive delivery of CR’s People Agenda (e.g., learning and development programming, professional development resources, and leadership forums and offsites) and measure its impact to inform recommendations for leadership
- Strengthen department culture and engagement through internal communications and team forums
- Support the business of the COO, including budget management, controls, and leadership materials
Required qualifications, skills and capabilities:
- 2+ years of experience in chief of staff / executive office, program management, or transformation roles
- Ability to communicate effectively and confidently (both oral and written)
- Excellent and efficient PowerPoint and Excel skills
- Outstanding judgment, organizational skills, and independent decision-making ability
- Openness to an environment of active developmental feedback from peers and managers
- Strong interpersonal and influencing skills and ability to interact with colleagues at all levels in a peer-like way
- Strong project management skills, with the ability to manage multiple programs, events, and deadlines concurrently with close attention to detail
- Demonstrated interest in leveraging AI-powered tools to improve efficiency and quality of work
Preferred Qualifications
- Experience working in philanthropy, government, non-profit or policy organizations
Experience in Human Resources, talent management, or learning & development
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 2+ years of experience in chief of staff, executive office, program management, or transformation roles
- Effective and confident oral and written communication skills
- Excellent PowerPoint and Excel skills
- Outstanding judgment, organizational skills, and independent decision-making ability
- Openness to active developmental feedback from peers and managers
- Strong interpersonal and influencing skills, with the ability to interact with colleagues at all levels
- Strong project management skills and ability to manage multiple programs, events, and deadlines concurrently
- Demonstrated interest in leveraging AI-powered tools to improve efficiency and quality of work
- Experience working in philanthropy, government, nonprofit, or policy organizations
- Experience in human resources, talent management, or learning and development
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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