About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
We are changing the way people think about customer care, and we need your help!
We’re seeking a Corporate Recruiter to oversee the recruiting and hiring strategies for all areas of IntouchCX, ranging from front line-employees to executives. We’re looking for a recruiter who has the vision, experience and passion to contribute to our culture and the success of our programs.
As Corporate Recruiter, You Will…
Manage multiple requisitions, inclusive of the inflow of applicants
Evaluate and select appropriate candidates for the interview process
Coordinate phone, video and on-site interviews with hiring managers, ensuring a remarkable candidate experience
Utilize advertising, social media, presentations, internet groups and current relationships to help create candidate pipelines to meet recruiting goals
As Corporate Recruiter, You Have…
3+ years of Recruiting experience in a fast-paced, high volume call center environment or related industry
An HR Generalist background (preferred)
A degree in Human Resources or a related field (considered an asset)
An operational background within a contact center environment (considered an asset)
Strong verbal and written communication skills
Strong problem solving and decision making skills
Ability to work in a fast-paced, hectic, changing environment
Ability to handle multiple tasks with accuracy and timeliness
Ability to effectively interact and build relationships with employees at all levels and diverse backgrounds
A creative and resourceful attitude to find the perfect candidates
Excellent attention-to-detail and organizational skills
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.
Skills Required
- 3+ years of recruiting experience in a fast-paced, high-volume call center environment or related industry
- Strong verbal and written communication skills
- Strong problem-solving and decision-making skills
- Ability to work effectively in a fast-paced, changing environment
- Ability to manage multiple tasks accurately and on time
- Ability to build relationships with employees at all levels and diverse backgrounds
- Creative and resourceful approach to candidate sourcing
- Excellent attention to detail and organizational skills
- HR generalist background
- Degree in Human Resources or a related field
- Operational background in a contact center environment
What We Do
We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.
